概要

Ambitious and Person with highly self motivated personality.
can provide excellent services in the field of management & customer support.
having proficiency in different computer skills and thriving towards learning new skills.

工作经历

公司标识
L1 Support Analyst
Vroozi labs
May 2019 - 代表 | Lahore, Pakistan

公司标识
HEDIS Analyst
HQ Analytics
Dec 2017 - May 2019 | Lahore, Pakistan

公司标识
Customer Support Executive
IBEX Global
Mar 2017 - Nov 2017 | Lahore, Pakistan

For the Campaign of high value customers of Jazz-Warid.
Managed large amounts of incoming calls.
Identify and assess customers’ needs to achieve satisfaction.
Provided accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits.
Follow communication procedures, guidelines and policies.
Taken the extra mile to engage customers.

公司标识
Inventory Manager
T- Five Soft
Sep 2016 - Mar 2017 | Lahore, Pakistan

Ensuring product stock is adequate for all distribution channels and can cover direct
demand from customers.
Devise ways to optimize inventory control procedures.
Record daily deliveries and shipments to reconcile inventory.
Analyze data to anticipate future needs.
Use software to monitor demand and document characteristics of inventory..
Collaborate with warehouse employees and other staff to ensure business goals are
met.
Report to upper management on stock levels, issues etc.

公司标识
Direct Seller
Tiens Pakistan Pvt
Jun 2014 - Jul 2016 | Karachi, Pakistan

Assist to sell various health and fitness products for organization and ensure optimal
level of customer services through various sales calls on telephone.
Coordinate with customers and provide various company plans and services and
detail quote for all required information.
Ensure optimal utilization of all sales tools and resources.
Manage selling of various products in professional manner.

学历

Virtual University of Pakistan
学士, 工商管理学士学位, BA - Administration‎
Communication Skills, Financial Accounting, Business Mathematics and statis
CGPA 4.0/4
2019
Govt. Degree College
中级/A级, 理学院(工程预科), Intermediate Certificate‎
Physics, chemistry, mathematics
等级 B
2014

技能

初学者 Installation and Software Configuration
初学者 PHP
初学者 Sweeping Knowledge
熟练 Typing Speed

语言

中级 旁遮普语
中级 乌尔都语
中级 英语