概要

Qualities and a diverse set of skills like time management, interpersonal and organizational skills are essential, and balancing various tasks (multitasking) while performing day-to-day duties.

项目

Trainig By Army
Anger Management Training

工作经历

公司标识
Transfer Officer
Bahira Town Lahore
Sep 2021 - 代表 | Lahore, Pakistan

Working as Transfer officer.
RESPONSIBILITIES
Working in Transfer Department.
• File transfer, plot, house, shop (Change of Ownership)
•Payments audit
• File audit
• Data entry
• Record maintaining
• File scanning
• Daily reports.

公司标识
Ufone
Coca Cola beverages Pakistan Ltd.
Apr 2016 - Aug 2021 | Lahore, Pakistan

For 4 years and 05 months worked with Ufone As a Customer Care Representative on the project Of Coca-Cola Private Limited in Lahore since 23 April 2017 to 28 February 2019.Responsibilities. Listen to the customer’s requirements carefully over the Call, acknowledge the issue, log the complaint, and send it to SAP for relevant query. Give TAT to customer and follow up, send the mail To concern as long as report to supervisor and Arrange curtsey call back to customer for the feedback and satisfaction . Training for agents regarding SOP new updates and System usages, QA monitoring.

公司标识
Team Coordinator/ Customer Care Representative
Mobilink GSM (PMCL)
Dec 2013 - Dec 2016 | Lahore, Pakistan

3 Years worked in Mobilink on inbound, outbound and
Multiple projects since 19/ December/2013 till
31/ December/2015 in Lahore..
Responsibilities.
(Outbound) Upselling project, Billing project, change
Of ownership project, Customer Feed Back (CFL) Back-
End.
(Inbound) Worked as Team Coordinator and with the
Excellent Teamwork skill.
Trainings, QA monitoring, take calls over the helpline

公司标识
Assistant Account
Siddiqi Flour Mills
Mar 2009 - Sep 2011 | Lahore, Pakistan

2 Years worked with Siddiqui Roller Floor Mills as an
Assistant accountant in Mirpur Khas (Sindh) since
2009 till 2011.
Responsibilities.
Maintain cash book, general ledger, vouchers on daily
Bases, Filing and documentation.
Maintain arrival and consumption record on Appendix.
Record of adherence and maintain salary record.
Maintain records of product arrival, delivery and
Gate passes.
Worked as storekeeper in production.
Payments recovery.

学历

University of Sindh
学士, , B.Com‎
Matriculation with Arts
CGPA 3.0/4
2010
Economics University of Sindh Jamshoro
学士, 工商管理学士学位, BCom‎
Advance Accounting, Economic Problem Of Pakistan, Auditing
CGPA 2.4/4
2010
Shah Abdul Latif University
中级/A级, 理学院(工程预科), F.Sc Pre-Engineering‎
Physice, Cheemistry, Biological Sciences
所占比重 75%
2007
BISE
大学入学/0级, 科学, Matric in Science‎
English, Mathematics, Physics
所占比重 60%
2005

技能

熟练 Adobe Illustrator
熟练 Adobe Premiere Pro
熟练 Branch Support.
熟练 Conservation Awareness
熟练 Customized Adaptation
熟练 Front Office Support
中级 Handling Assignments
熟练 Recruitmemt* Sourcing * Onboarding *Headhunting
熟练 Sabre Command
熟练 Travel Sales
熟练 رعاية العميل
熟练 عمليات خدمة العملاء

语言

熟练 旁遮普语
中级 信德语
熟练 乌尔都语
熟练 英语