概要

Approximate 8 years experience in customer services with multinational organizations. Experience of inbound and outbound call centers with renowned BPO's and contact centers.

Passion of work, extra ordinary communication skills are also a plus point of the personality. known as Customer Services Specialist.

项目

Vodafone Australia, Energy, I quran & injury Claims for UK,Jazz 111 & 4444.

工作经历

公司标识
Process Standardzation
Pakistan Telecommunication Company Limited (PTCL)
Aug 2018 - 代表 | Lahore, Pakistan

公司标识
Process Manager - Operations
KUKS
Mar 2018 - Nov 2018 | Lahore, Pakistan

公司标识
Process Manager
Cheetay Logistics
Jun 2017 - Mar 2018 | Lahore, Pakistan

公司标识
Operations Supervisor
The Resource Group
Dec 2015 - Oct 2016 | Lahore, Pakistan

Joined TRG as Customer's Support Executive and was promoted as Operations Supervisor for the project of Mobilink MFS.

公司标识
Customers Support Representative
Mobilink
Jun 2014 - Dec 2015 | Lahore, Pakistan

Worked as CSR for one and half year.

学历

University of the Punjab
学士, 贸易学士, B.Com‎
Commerce
所占比重 70%
2012

技能

熟练 Always Positive
中级 Analysts Skills
熟练 At Multitasking
熟练 Behavior Change Communication
中级 Business Analyst
熟练 Client Relations Skills
熟练 Communication Skills
熟练 Coordination Abilities
熟练 Creative Writing
熟练 CRM
熟练 Friendliness
中级 Helpdesk
中级 iSO
熟练 Logistics Management
熟练 Multitasking
熟练 nalytical Skills
熟练 Official Assignments
熟练 Order Management
熟练 Product Support
熟练 Sales Skills
熟练 Soft Skills
熟练 Strong Work Ethic
熟练 Time Management

语言

中级 旁遮普语
熟练 乌尔都语
熟练 英语