概要

Innovative, result oriented “Project Manager/Senior Manager” with over sixteen years of experience and passion for building relationships, exceeding client and management expectations. Proven success in the areas of project management, CRM, customer care centres, operations, software and new product implementations, process re-engineering, and e-business solutions.

Strong skills in team building, communication and presentation, as well as inter-department and executive client relations and account management. Subject Matter expertise includes:

• Project Management
• PMO Development
• Multiple Project Methodologies
• Strategy and Planning
• Large Global System Implementations
• Customer Relationship Management
• Business Process Analysis
• Agile Project Management Practices (Scrum)
• Software Development Life Cycle

项目

Muzmatch - A Dating Website
Cochlear Community

工作经历

公司标识
Senior Project Manager
Muve UK (www.muve.me.uk)
Mar 2020 - 代表 | Cheshire, United Kingdom

Technologies/Tools/Practices: SDLC, Agile Project Management using Scrum, PHP, Wordpress, Joomla, Drupal, Code Ignitor, Zend, HTML, CSS, XHTML, DHTML, Javascript, SQL, MySQL etc.- Accomplishment of project objectives by planning and evaluating project activities.- Accomplishment of human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.- Accomplishment of operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.- Accomplishment of financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.- Developing Budgets, Coaching, Supervision, Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self-Development, Planning, Performance Management

公司标识
SENIOR MANAGER PROJECTS/OPERATIONS
W3 - a subsidiary of PSD2HTML.com (USA)
Sep 2011 - Feb 2020 | Lahore, Pakistan

• Improve the operational systems, web development processes and policies in support of organization’s mission specifically, better management, information flow, business process and organizational planning.• Manage and increase the effectiveness and efficiency of all services (Web Development, HR, IT and Finance), through improvements to each function as well as coordination and communication between business functions.• Oversee production of all the departments (Front-end, CMS, Large Scale PHP applications, Quality Assurance) and ensure that each department meets organizational goals in terms of commercial hours, quality and other standards of the company.• Over all Administration and Management of the staff and office• Play a significant role in long-term planning, including an initiative geared toward operational excellence.• Oversee overall financial management, planning, systems and controls.• Management of company financial budget in coordination with the CEO and Director Operations.• Disbursement of checks for official expenses.• Off shore coordination with CEO and Director Operations in Ukraine office around fiscal planning and various day to day issues.• Supervise and coach office managerial and senior level staff when required.

公司标识
Senior Project Manager
Digital Media Ventures
Jul 2007 - Aug 2011 | Lahore, Pakistan

Technologies/Tools/Practices: SDLC, Agile Project Management using Scrum, PHP, Wordpress, Joomla, Drupal, Code Ignitor, Zend, HTML, CSS, XHTML, DHTML, Javascript, SQL, MySQL etc.- Accomplishment of project objectives by planning and evaluating project activities.- Accomplishment of human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.- Accomplishment of operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.- Accomplishment of financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.- Developing Budgets, Coaching, Supervision, Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self-Development, Planning, Performance Management

公司标识
Project Manager
SA Soft Inc. Canada
Apr 2005 - Jun 2007 | Lahore, Pakistan

Technologies/Tools/Practices: PHP, Wordpress, ASP, HTML, XHTML, DHTML, Javascript, SQL, MySQL, SQL Server.- Coordinate internal resources and third parties/vendors for the flawless execution of projects- Ensure that all projects are delivered on-time, within scope and within budget- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility- Ensure resource availability and allocation- Develop a detailed project plan to monitor and track progress- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques- Measure project performance using appropriate tools and techniques- Report and escalate to management as needed- Successfully manage the relationship with the client and all stakeholders- Perform risk management to minimize project risks- Establish and maintain relationships with third parties/vendors- Create and maintain comprehensive project documentation

公司标识
Senior Software Engineer
SA Soft Inc. Canada
Mar 2004 - Apr 2005 | Lahore, Pakistan

Technologies/Tools/Practices: PHP, ASP, HTML, CSS, XHTML, DHTML, Javascript, SQL, MySQL, SQL Server, MS Project• Collaborate effectively with creative team and web designers during the creativeprocess.• Provide technical leadership and assumes overall accountability for a successfulimplementation phase on all client projects. Oversees employee, freelance webdevelopers and partner web developers, ensures technical solutions are properlyarchitect-ed and specified, and reviews all code for quality assurance purposes.• In partnership with technical leads, helps set direction for our technology practice.• Responsible for various aspects of ongoing support and maintenance engagements.• Turn design and user interface mockups into functional websites powered by CMS.• Ensure HTML/CSS is cross-browser and standards compliant and meetsaccessibility/disability requirements.• Deliver engaging, informative and well-organized presentations.• Resolve and/or escalate issues in a timely fashion.• Understand how to tactfully communicate difficult/sensitive information.• Demonstrate strong interpersonal skills.• Help team members progress toward their professional development goals.

公司标识
Web Software Engineer
SA Soft Inc. Canada
Dec 2002 - Mar 2004 | Lahore, Pakistan

Technologies/Tools/Practices: PHP, ASP, HTML, CSS, XHTML, DHTML, Javascript, SQL, MySQL, SQL Server.- Write well designed, testable, efficient code by using best software development practices- Create website layout/user interface by using standard HTML/CSS practices- Integrate data from various back-end services and databases- Gather and refine specifications and requirements based on technical needs- Create and maintain software documentation- Remained plugged into emerging technologies/industry trends and apply them into operations and activities- Cooperate with web designers to match visual design intent

学历

Skill Development Council, Islamabad
证书, ‎
Course On Internal Quality Audit (IQA) ISO 9001:2000
Incomplete
2004
Skill Development Council, Islamabad
证书, ‎
Course On Quality Management System (QMS) ISO 9001:2000
Completed
2004
University of the Punjab
学士, BSc, Bachelors in Computer Science‎
Computer Science
2002
PAF Inter College
中级/A级, , ‎
General Science
1999
PAF Inter College
大学入学/0级, , ‎
General Science
1997

技能

熟练 Agile Project Management
熟练 Analysis of Business Problems
熟练 API Development
熟练 Architectural Project Management
熟练 Business Intelligence Projects
熟练 Business Process Automation
熟练 Business Process Improvement
熟练 Business Process Management
熟练 Business Strategy
熟练 Client Analysis
熟练 Code Ignitor
熟练 CorePHP
熟练 Custom Software Development
熟练 Joomla
熟练 Magento
熟练 MVC Architecture
熟练 People Management
熟练 PMO Development
熟练 PSD to WordPress
熟练 Saas
熟练 Scalable Web Application
熟练 Scrum
熟练 SDLC
熟练 Service Oriented Architecture SOA
熟练 Software Engineering Practices
熟练 Strategic Human Resources Leadership
熟练 Technical Writing
熟练 Yii
熟练 Zend Framework

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 英语