概要

Dedicated and results-driven restaurant manager with over 5 years of experience in the hospitality industry. Proven track record of leading high-performing teams. Skilled in staff training, menu development, and implementing cost-effective solutions to improve overall restaurant performance. Adept at fostering a positive work culture and ensuring compliance with health and safety standards. Seeking to leverage my expertise to enhance the success of a dynamic restaurant team. 

项目

Coffee Drips

工作经历

公司标识
Restaurant Manager
Hardees
Jan 2021 - Aug 2022 | Lahore, Pakistan

I joined Hardees as shift manager.I have worked in multiple branches of Lahore and other cities.

公司标识
Restaurant Manager
Court Yard Grill
Feb 2019 - Jan 2021 | Gujrat, Pakistan

I joined during the pre-opening and performed all the pre-opening operations like hiring,marketing,buying equipment and menu planning along with chef. Manage Restaurant daily operation Recruit , trained and supervise staff Handled administration and manage paperwork Manage statistical and financial records Ensured compliance with licensing, hygiene and safety guidelines.

公司标识
Manager
Arcadian Hotels & Resorts Lmtd.
Apr 2017 - Sep 2018 | Murree, Pakistan

I worked at multiples hotels of Arcadian Resorts were I
Managed Front desk and Reception
Managed Rooms division and House keeping
Complaint solving and Phone Handling
Managed the F&B and daily restaurant operations
Managed corporate conferences and events
Worked in the three chains of Arcadian Resorts

公司标识
Guest Relation Officer
Hotel Akbar\'s Kinara
Jul 2016 - Feb 2017 | Wazirabad, Pakistan

I worked as GRO in Mobi Restaurant and Khan Buffet. My responsibilities were to welcome guests,handle guest complaints and managing reservations.

学历

University of Punjab
硕士, 科学硕士学位, ‎
Hospitality & Tourism
CGPA 3.7/4
2021
University of Gujrat
学士, 艺术学士, associate degree in hotel and restaurant management‎
Hospitality
CGPA 3.19/4
2016

技能

熟练 Communication And Team Management
熟练 Customer Service & Complain Handling
熟练 Agile Leadership
熟练 Attendance Maintenance
熟练 Cafe Management
熟练 Cafeteria Management
熟练 Communication Skills
熟练 Complaint Management
熟练 Coordination Skills
熟练 Customer Interaction Management
熟练 Customer Relation Management
熟练 Customer Service
熟练 Dedication
熟练 Fast Food Knowledge
熟练 Food Knowledge
熟练 Guest Management
熟练 Hospitality Management
初学者 International Project Management
熟练 Leadership Skills
熟练 Management Skills 
熟练 Operational Tasks Handling
中级 Organization Skils
熟练 Organizing Skills
熟练 POS System Command
熟练 Quality Control Cutting
熟练 Quality Control Printing
熟练 Relations Management
熟练 Restaurant Management
熟练 Restaurant Opening
熟练 Restaurant Reviews Management
中级 RESTful APIs
熟练 Revenue Analysis
熟练 Roster Management
熟练 Security Principles
熟练 Shift Management
熟练 Social Welfare Management
熟练 Staff Management
熟练 Staff Supervision
熟练 Stock Management
熟练 Supervision Skills
熟练 Team Building
熟练 Team Management
熟练 Team Motivation
熟练 Training Skills

语言

熟练 乌尔都语
熟练 英语