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概要
Aim to associate with a progressive and esteem organization that gives me scope to update my knowledge and skill in accordance with latest trends and be a part of team that dynamically works and to do my best for the organization I work. To obtain a Management position with a dynamic corporation where I can use my energy and skills to develop, motivate, lead and encourage employee productivity. Seeking a management position with an organization where I can utilize my skills and experience to improve operations, increase profitability, and enhance growth. Management responsibility with an organization where demonstrated skills in marketing, administration, and sales can be translated into improved growth and profitability
项目
工作经历
Sales Executive
Sales, Marketing, Team building,
Customers Services, Customers Complaints Handling,
Manchester, Sales Management, Reporting to Company Management,Team Management and Leading
Customer Relation Officer (CRO)
Customer Services, Customer Care, Sales and Distribution, Problems Solving, Complaint Handling, Office Management.
Organize and run meetings and conferences regarding information relevant to Customer Relations.
Create and utilize training programs in customer service protocol in both written and visual templates.
Interact firsthand with both satisfied and dissatisfied customers.
Document customer complaints and how they were resolved for future reference.
Create customer satisfaction surveys and programs to enhance customer feedback.
Organizing customer feedback to create a working solution to recurring problems.
Campus Manager
All Campus Management, Admissions Information, Students Consoling, Problem Solving, Environment, Reporting to Head Office main Campus, Online Exams Conduction, Administration.
To set up and manage PLUS summer campus according to Head Office guidelines.
To coordinate cordial and transparent communication between the centre, clients, service providers and Head Office and represent PLUS positively at all times.
To liaise with Group Leaders daily, both informally and at scheduled meetings. To communicate with them and understand their needs and expectations and to cooperate with them at all times.
To deal with day-to-day problems and implementing workable solutions.
To line-manage PLUS leisure staff and to ensure they successfully deliver the activity programmer.
To control the expenses budget, deal with petty cash according to Head Office procedures and maintain accurate accounting records and receipts.
To close down the center, pack up and return all PLUS stock, equipment and funds according to guidelines.
Networking Engineer
Networking Administration, Office Management, Students Orientation, Problem Solving, Online Exams Conduction, SQL Database Administration, Domain base Active Directory Administration, TCP/IP, Installation/Conflagration.
Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
Secures network system by establishing and enforcing policies; defining and monitoring access.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes information systems and organization mission by completing related results as needed.
Reporting network operational status by gathering, prioritizing information; managing projects.
Networking Skills.
Tracking Budget Expenses, Project Management, Problem Solving, LAN Knowledge, Proxy Servers, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning, People Management.
