Overseeing all human resources functions, such as candidate recruitment including interviews,performance evaluations,hiring and firing.
Training and developing staff.
Serving as a point of contact between employees and company management by answering questions, addressing concerns and helping to resolve disputes.
Ensuring all employees understand their duties and responsibilities,pay and benefits,working conditions and opportunities for advancement.
Developing fair HR SOPs and ensuring employees understand and comply with them.
Conducting exit interviews and provide feedback to the Head of Human Resource.
Organized internal and external training for employees as per training budget requirement.
Enrolled employees for technical training as require; departmental wise.
Arranged for employee engagement as per required by the Head of Human Resource.
Preparing HR MIS on monthly basis.

Performed recruitment activities by screening CV\'s and scheduling interviews for the concerned department at the time of vacancies or as per required by the department.
Prepared official letter employment contract, confirmation, probation extension, experience,promotion, salary increment, bank letters etc.
Successfully managed confirmation and separation process of employees.
Prepared and maintained departmental organogram.
Prepared payroll information like additions, deletions and other changes report and forward to finance department on monthly basis.
Managed employee attendance record on daily basis through attendance software.
Handled the issue of attendance like finger prints and attendances logs for all the employees.
Maintained ex-employee, current employee personal file.
Ensured all the verification such as employer, reference and degree verification are completed during the probation period of a new employee.
Maintained recruitment data in a timely manner.

Handled inbound customer calls by answering product and service questions; suggesting information about other products and services.
Logged in all new customers by recording account information and creating customer profiles.
Maintained customer records by updating account information.
Resolved product or service problems by determining the cause of the problem; expediting correction or adjustment; following up to ensure resolution.
Cleared cheques, opened accounts and issued cheque books.