概要

Led team of 26 creative minds and helped them develop their skills.


Formulated strategies to achieve compamy targets.


Account Management.


B2B Vendor Operations & Retention Case Management


Over the course of 8+ years in this sphere, I have a proven track record of improving.


工作经历

公司标识
Fleet Manager
Continental car hire Ltd·
Aug 2021 - 代表 | Lahore, Pakistan

Led team of 26 creative minds and helped them develop
their skills.
Formulated strategies to achieve compamy targets.
Account Management.
B2B Vendor Operations & Retention Case Management
Over the course of 7 years in this sphere, I have a proven
track record of improving.

公司标识
Assistant Manager
IMPERIAL EMPLOYMENT LIMITED
Feb 2022 - Aug 2022 | Lahore, Pakistan

Customer Relationship Management (CRM)

公司标识
Line Manager
Continental car hire Ltd·
Jan 2019 - Aug 2021 | Lahore, Pakistan

Identify knowledge gaps and arrange training.
Coach and mentor.
Lead meetings and one-on-ones.

公司标识
Account Manager
Continental car hire Ltd·
Aug 2015 - Jan 2018 | Lahore, Pakistan

Keeping track of assigned accounts to identify outstanding
debts.
Planning course of action to recover outstanding payments.
Locating and contacting debtors to inquire of their payment
status.

公司标识
Fire and Safety officer
Haseen Habib Trading (Pvt.) Ltd.
Jan 2015 - Aug 2015 | Lahore, Pakistan

Fire and Safety officer

学历

University of the Punjab
学士, 贸易学士, b.com‎
Accounting & Finance
所占比重 69%
2014

技能

熟练 Active Listening
熟练 American Accent
熟练 American Acssant
熟练 Analytical Skills
熟练 British Accent
熟练 Chat Support
熟练 Client Dealing
熟练 Client Management
熟练 Client Resolution
熟练 Conservation Awareness
中级 Cooordination Skills
熟练 CRM Command
熟练 Customer Success
熟练 Database Management 
熟练 Email Etiquette
熟练 Fluent in English
熟练 Inbound Call Center
熟练 Leadership Collections Handling
熟练 Management Skills 
中级 Microsoft Excel
熟练 Operationn
熟练 Oral Communication Skills
熟练 Process Operations Handling
中级 Processing Knowledge
熟练 Public Relation
熟练 Record Keeping
熟练 Results Driven
中级 SAP B1
熟练 Security Principles
熟练 Soft Skills
熟练 Spreadsheet Navigation
熟练 Team Management
熟练 Telephone Skills
熟练 Ticket Checking
熟练 عمليات خدمة العملاء

语言

熟练 乌尔都语
熟练 旁遮普语
熟练 英语

Aqib 联系人

Mohsin Haider
Astroblaster