概要

Business professional with excellent time management skills and ability to multi-task while working within deadlines and time constraints looking to obtain the role of Department Manager to apply 10 years prior management experience to ensure engagement and PRODUCTIVITY. Multi-tasking problem solver with honed skills in Marketing desires the position of Department Manager in United King Foods. To utilize outstanding hands-on skills to drive sales and traffic target and project the company's sales and marketing effort.

项目

Expertise
Personal Profile
Certification

工作经历

公司标识
Department Manager - Edible Grocery & Non Edible Grocery Food
Imtiaz Mega Store
Jun 2022 - 代表 | Vehari, Pakistan

Enter Description

公司标识
Floor Manager - Non Food - CSD - Ministry Of Defense
CSD - Canteen Store Department Ministry Of Defense
Sep 2021 - May 2022 | Karachi, Pakistan

Floor Manager a. Completes store operational requirements by scheduling and assigning employees,b. Manage Sales Floor Area. c. Assign targets and make plans to improve sales. d. Find new and exciting way to attract customers by reviewing promo sign packages and making recommendation to department manager. e. Markets merchandise by studying advertising, sales promotion, and display plans analyzing operating and financial statements for profitability ratios. f. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements g. Handle customer complaints and maintain Quality, customer service and operation discipline throughout the shift. Protects employees and customers by providing a safe and clean store environment h. People development through coaching, classroom and shoulder to shoulder training on the floor and counseling

公司标识
Manager Outlets Operations - Food & Beverages
United King foods pvt Ltd.
Jul 2019 - Sep 2021 | Karachi, Pakistan

Live Making, Baking and Frying Fast Food items Front of the Customer
Inventory Control
Monthly production and consumption planning
Menu and deals planning and digital marketing
Catering and Special Events planning and managing
Staff training related to food preparation
Staff training related to customer service and complaints handling
Audit and quality assurance managing
Purchasing food equipment
Helping in Multiple Branch or outlets operations managing
Insuring operations smooth
Working with R&D Team for lunch New Products

公司标识
Assistant Factory Manager ( Korangi )
United King Foods Pvt Ltd.
Jun 2018 - Jun 2019 | Karachi, Pakistan

Reporting to the Production Manager.
Assisting the Production Manager with administrative tasks like production schedules and timesheets.
Appointing labor and purchasing stock toward the smooth running of the production process.
Preparing cost estimates for materials, equipment, and hiring laborers.
Overseeing quality control throughout the production process.
Ensuring that production is completed before deadlines.
Procuring and monitoring the efficiency of production equipment.
Updating the Production Manager on the status of projects.
Liaising and coordinating production with other departments.Resolving labor disputes, where requested.

公司标识
Coordinator
High School & Collage
Aug 2012 - Sep 2018 | Karachi, Pakistan

Part Time

公司标识
Internships ( HR - Trainee )
Movenpick Hotel
Feb 2018 - May 2018 | Karachi, Pakistan

Conducting Interviews and Meetings
Orientations for new Employees
Recruitment & Selection
HR Operations and Trainings
Performance and Elevation
Sales & Marketing Management
Payroll Management HCM
Documenting the Recruitment Process

公司标识
Training Project Leader
United King Foods Pvt Ltd.
Jun 2017 - Feb 2018 | Karachi, Pakistan

Coordinate project management activities, resources, equipment and information
Break projects into doable actions and set timeframes
Liaise with team to identify and define requirements,scope and objectivesAssign tasks to internal teams and assist with schedule management
Make sure that clients needs are met as projects evolve
Help prepare budgets
Analyze risks and opportunities
Oversee project procurement management
Monitor project progress and handle any issues that ariseAct as the point of contact and communicate project status to all participants
Work with the Project Manager to eliminate blockersUse tools to monitor working hours, plans and expendituresIssue all appropriate legal paperwork (e.g. contracts and terms of agreement)
Create and maintain comprehensive project documentation, plans and reports
Ensure standards and requirements are met through conducting quality assurance tests

公司标识
Shift Operation Manager
United King Foods Pvt Ltd.
Apr 2017 - Jun 2017 | Karachi, Pakistan

Delegate tasks to staff and supervise their performance
Maintain a fully-stocked inventory and order food supplies, as needed
Arrange to have shifts covered (e.g. when employees take time off)Help staff resolve on-the-job challenges
Track daily costs and revenues
Balance the cash register at the end of the shift
Coordinate with suppliers as they deliver food product orders
Ensure client satisfaction and gracefully handle any complaints
Open or closing (when responsible for the first or last shift)Inform the next Shift Manager about pending tasks
Report maintenance and training needs

公司标识
Assistant Branch Manager
Subway
Feb 2016 - Apr 2017 | Karachi, Pakistan

Opening and closing the restaurant.
Appointing, inducting, and mentoring new staff members.
Scheduling shifts and assigning tables to wait staff.
Resolving customers' questions and grievances in a professional manner.
Conducting payroll activities in an accurate, timely manner.
Ensuring that the restaurant adheres to pertinent health and safety regulations.
Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
Recording all income and expenses and ensuring that cash registers are balanced

公司标识
Team Member Crew
Pizza Hut
Jul 2016 - Mar 2017 | Karachi, Pakistan

Part Time

公司标识
Restaurant And Purchasing Manager
Hot N Crispy
Dec 2012 - Feb 2016 | Karachi, Pakistan

Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurants good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations

公司标识
Cashier / Production Supervisor
Berrylicious
May 2010 - Dec 2012 | Karachi, Pakistan

Planning and organising production schedules.
Assessing project and resource requirements.
Estimating, negotiating and agreeing budgets and timescales with managers.
Ensuring that health and safety regulations are met.
Determining quality control standards

公司标识
Sales Representative
English Boot House
Apr 2009 - May 2010 | Karachi, Pakistan

Present, promote and sell products/services using solid discussion to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback

学历

Pakistan Institute of Management
大专, supply chain and logistics management‎
Supply Chain, Warehouse, Import And Export
Completed
2021
Skills Development Council Karachi Pakistan
证书, Retail Sales & Operations Management‎
Retail Stores, Retail Industry
Completed
2021
Benazir Bhutto Shaheed University
学士, 艺术学士, Bachelor in Arts‎
Islamic History, Political Science, Islamic Studies
所占比重 60%
2019
PAKISTAN INSTITUTE OF TOURISM AND HOTEL MANAGEMENT
大专, Hospitality Management‎
HR, Food Production, Housekeeping
Completed
2019
Govt. Degree College
中级/A级, 艺术系, HSC‎
Art's
所占比重 65%
2014
Public School
大学入学/0级, 科学, SSCE‎
Biology, Physics, Chemistry
所占比重 60%
2012

技能

中级 Accounting
熟练 Administration Knowledge
熟练 Administrative Organization
熟练 Administrative Procedures Command
中级 Administrative Skills
熟练 Agile Leadership
中级 Analytical Skills
熟练  Adobe Premiere Pro
中级 B2B Business Development
中级 Building
中级 Business Travel Management
熟练 Cafeteria Management
中级 Capital Markets Analysis
熟练 Client Dealing
中级 Client Resolution
熟练 Clients Handling
中级 Complete Knowledge Of The Flour Mill Industry
熟练 Computer Proficient
熟练 Configuring Software
熟练 Content Management
中级 Continental Dishes Command
中级 Cooking Skills
中级 Cooordination Skills
熟练 Coordination
熟练 Culinary Skills
熟练 Customer Interaction Management (CIM)
熟练 Customer Obsessed
熟练 Customer Service
熟练 Customer Service Skills
中级 Digital Communication Skills
中级 Export Management
中级 Fluent in English
熟练 Food and Beverage Knowledge
熟练 Food Knowledge
熟练 Handling Assignments
熟练 Hiring & Sourcing
中级 Hospital Knowledge
熟练 Hospitality Management
熟练 Hotel Management
中级 Hotel Operations
中级 Housekeeping
中级 Information Technology Command
熟练 Inventory Accounting
熟练 Inventory Control
熟练 Inventory Forecasting
熟练 Inventory Handling
熟练 Inventory Planning
中级 Italian Cooking
熟练  Maintain Clint Service and Quality
中级  Special Events

语言

中级 普什图语
初学者 信德语
熟练 Saraiki
熟练 旁遮普语
熟练 英语
熟练 乌尔都语