概要

Competent, focused and experienced manager who feels that his greatest strengths are firstly his strong
commitment to providing the highest level of loyalty and service to his employers, colleagues & hotel patrons.
Secondly his ability to develop and maintain a close working relationship with senior managers, which in turn helps him to gain an in-depth understanding of an employer’s needs, goals and ambitions.
Thirdly his habit of constantly reviewing processes and identifying ways to improve efficiency & service, thereby
reducing overall costs
• Team building/Training/Supervision
• Safety / Sanitation / Quality Controls
• Guest Service Excellence
• Multi outlet Operations
• Can adroitly manage multi unit operations
• Able to tactfully resolving guest disputes.
• Dealing calmly and professionally with challenging situations.
• Able to identify, understand and give priority to urgent issues.
• Extensive customer facing experience.
• Working long hours, under pressure and to tight deadlines.
• Creating and implement hotel policies and procedures.
• Able to work under pressure.
• Front- & Back-of-House Operations
• Budgeting & Cost Controls
• Five-Star Dining/Menu Development
• F&B Facility Designing

项目

BENTLEY'S HOTEL, BANIGALA, ISLAMABAD
ISLAMABAD CLUB, ISLAMABAD
Pearl-Continental Hotel, Lahore (ATRIUM WING)
The Executive Grill Restaurant, Nairobi, KENYA, East Africa
Quetta Serena Hotel
Faysalabad Serena Hotel
1. Fujiyama - Japanese Restaurant of the AVARI TOWER HOTEL, Karachi, Pakist

工作经历

公司标识
Managing Director
Hamoon Hospitality Services (Pvt). Ltd.
Dec 2016 - 代表 | Islamabad, Pakistan

Hamoon Hospitality Services (PVT) Ltd. is a registered company offering sundry services to Hotels, Guest Houses, Wedding Halls, Restaurants, Cafe\'s and consultancy for professionally designed outlets, Installation of equipment, renovation ideas, Kitchen and Restaurants drawings and lay-out plans. Zero based and ongoing operational budgets for hotels and Restaurants, Training and development of hotel associates.

公司标识
Food and Beverage Manager
Islamabad Club
Mar 2007 - Mar 2016 | Islamabad, Pakistan

JOB SUMMERY:
The Food & Beverage Manager is responsible for the smooth operation of the entire department by providing right products and impeccable services to the club members and to ensure the established standards of sanitation & hygiene and food & beverage service are maintained across the department by careful management of staff in order that all members will be satisfied. From the member’s perspective, and keeping in view the job’s requirements, this position must be a good communicator both in English & Urdu, excellent social skills, an eye for detail, good organizational skills and above all he views his department as a functional entity offering excellent services to its valued members. Satisfaction of the members in all matter related to food & beverage services is the prime responsibility of this position. He also co-ordinates with all the department heads for day-to-day operational matters and seeks assistance whenever required. This position is directly reportable to the Secretary Club.
POSITIONS DEMANDING CLOSE LIAISON

 Daily F&B Operation: Club members and staff matters with relation to food & beverage matters.
 Executive Chef : Quality, timing, costs & management.
 Chief Steward: Sanitation & Hygiene of the entire f&b operation,
 Restaurant Managers: Quality, service level, staff motivation & training
 Bar staff : Quality, Inventory Levels, Service levels
 Human Resource Manager: For all personnel, training & disciplinary matters.
 MIS Manager: For all IT system related matters with f&b.
 Housekeeper: Cleanliness of the entire f&b service areas, Uniforms & linen.
 Cost Control: Storage, Ordering, Requisitions
 Chief Engineer: Maintenance of the entire f&b facility and Equipment
 Accountant: Cost controlling, revenue & budgeting matters
 Purchasing Manager : Supplies quality, PR’S & orders
 At all times a professional and diplomatic relationship is to be maintained with all other department heads & JE’s

公司标识
Food and Beverage Manager
Pearl Continental Bhurban
Oct 2002 - Feb 2007 | Islamabad, Pakistan

公司标识
General Manager (GM)
Hunza Darbar Hotel
Sep 2000 - Jul 2001 | Hunza, Northern Areas

公司标识
General Manager (GM)
Rupal Inn
Dec 1998 - Jul 2000 | Gilgit, Pakistan

公司标识
Room Service Manager
Pearl Continental Lahore
Mar 1996 - Dec 1998 | Lahore, Pakistan

公司标识
Asst. Food & Beverage Manager
Serena Hotel Quetta
Jul 1995 - Mar 1996 | Quetta, Pakistan

公司标识
General Manager (GM)
The Executive Grill Restaurant
Feb 1995 - Jun 1995 | Nairobi, Kenya

公司标识
Asst. Food & Beverage Manager
Swat Serena Hotel
Apr 1993 - Feb 1995 | Saidu Sharif, Khyber Pakhtunkhwa

公司标识
Food & Beverage Captain
Holiday inn, Bahrain
Sep 1991 - Mar 1993 | Manama, Bahrain

公司标识
Food & Beverage Captain
Carlton Tower Hotel Dubai
Jul 1990 - Aug 1991 | Dubai, United Arab Emirates

公司标识
F&B Supervisor
Gilgit Serena Hotel
May 1989 - Jul 1990 | Gilgit, Pakistan

公司标识
Headwaiter
Serena Hotel Quetta
Sep 1988 - May 1989 | Quetta, Pakistan

公司标识
Senior Captain
Serena Hotel Faisalabad
Jan 1988 - Aug 1988 | Faisalabad, Pakistan

公司标识
Captain
Fujiyama Restaurant
Oct 1987 - Dec 1987 | Karachi, Pakistan

学历

AH & LA
证书, SPECIALIZATION‎
Sanitation Management, Professional Cooking, Food & Beverage Management
Incomplete
1993
University of Karachi
学士, , ‎
1979
St.Patricks College Karachi
中级/A级, , HSSC‎
1977
Pakistan Institute of Tourism & Hotel Management (P.I.T.H.M)
大学入学/0级, , ‎
F G Boys High School Karimabad Hunza
大学入学/0级, , ‎

技能

熟练 Handling Assignments

语言

初学者 希腊语
中级 英语
熟练 乌尔都语