概要

Keen on being a part of progressive organisation that utilities telnet and traits of its human resources to maximise individuals professional potential and promote organization productivity

工作经历

公司标识
Area Support Associat Operations
Bank Alfalah Limited
Jul 2023 - 代表 | Karachi, Pakistan

公司标识
Counter Service Manager
Bank Alfalah Limited
Nov 2022 - Jul 2023 | Karachi, Pakistan

Work as an officiating BOM

Supervision of transactions 
Opening and Processing all categories of Accounts including, individual, joint, pension, government Entity, Trust, NGO/NPO,Pvt ltd,partnership and joint venture.
Preparing and review KYC and EDD as per AML policy and procedures
Daily and monthly Reporting to area and cluster office 
Locker operations 
TDR operations 
Processing Inward and outward foreign Remittances 
Gls balancing on daily and monthly basis

公司标识
Customer Relationship Officer
BANK Al Falah
Jul 2020 - Oct 2022 | Karachi, Pakistan


Supervision of transactions 
Opening and Processing all categories of Accounts including, individual, joint, pension, government Entity, Trust, NGO/NPO,Pvt ltd,partnership and joint venture.
Preparing and review KYC and EDD as per AML policy and procedures
Daily and monthly Reporting to area and cluster office 
Locker operations 
TDR operations 
Processing Inward and outward foreign Remittances 
Gls balancing on daily and monthly basis

公司标识
Customer service officer
Bank Al Falah
Feb 2020 - Jun 2020 | Karachi, Pakistan


Account Opening all the category 
Cash transactions processing 
KYC, CDD review and monitoring as per AML policy
Digital account opening 
Daily and monthly  reporting to area and cluster office 
Reviewing all the Gls and balancing 

公司标识
Account opening officer
Bank al habib
Feb 2019 - Jan 2020 | Karachi, Pakistan

•New Account opening •Stop / release payment •Dormant activation •Term deposit •Cheque book issuance •ATM card issuance •Locker operating •Account maintenance •Daily and monthly CRP/ekyc updation •Daily and monthly Reporting to area and zone

公司标识
Operation officer
Bank Al Habib Limited
Sep 2018 - Feb 2019 | Karachi, Pakistan

o Assisting management with customer
service policies
o Maintaining Service Quality
o Account Maintenance
o Cheque book Activation and Request
o Transfer, Banker’s cheques and CDR
o Inward and outward foreign Remittance
o Issuance letter of credit o KYC
o Issuance of Cheque Books & ATMs
o Assisting Customers with Account Opening
o Inward and outward Clearing
o OBC,IBC and FOBC
Trade Finance

公司标识
Customer Service officer
Meezan Bank Limited
Jun 2017 - Aug 2018 | Karachi, Pakistan

Company name Meezan Bank Limited
Position: customer service officer
Responsibilities • Answer Phone calls
• Receiving and dealing with all initial customer communications, by phone and face to face.
• Floor Management
• Assisting management with customer service policies
• Promoting the supportive image of Bank in every way
• File Confidential Paper work in an Organized way
• Mange upset customers, Conflicts and Challenging situations
• Dealing Customer inquiries for account opening.
• Reviewing/ scrutinizing account opening forms to maintain account opening accuracy rate.
• Clearing
• Remittances
▪review cash vouchers etching
• Account opening
• Atm and cheque book issuing and initiated
• foreign remittances .
•Coordinates with compliance
•global remittances department
•home remittances
Etc

学历

Iqra University
硕士, , MBA‎
Banking & Finance
CGPA 2.5/4
2021
University of Karachi
学士, 贸易学士, B.Com‎
Accounting
所占比重 50%
2016
BISE
, F.Sc Pre-Engineering‎
所占比重 50%
2013
BISE
, Matric in Science‎
所占比重 49%
2010

技能

熟练 Accounts Management
中级 Accounts Software Command
中级 AML
中级 Analytical Skills
中级 Audit Assignment Handling
熟练 Banking
熟练 Bookkeeping
熟练 Branch Banking
熟练 Branch Operations Management
熟练 Cash Management
中级 Client Relations Management
初学者 Computerised accounting software
中级 Conservation Awareness
熟练 Cooordination Skills
初学者 Credit Administration
中级 Credit Analysis
初学者 Customer Billing
熟练 Customer Service Skills
中级 Data Analytics
中级 Develop Comprehensive Evaluations
中级 Digital Marketing
熟练 Document Management
熟练 Drafting Skils
熟练 Due-Diligence
中级 Employee Relations Management
中级 Expert in Excel
中级 Financial Statement Analysis
初学者 Foreign Exchange Management
中级 Foreign Trade Policy
中级 Handling Assignments
熟练 Interpersonal Skills
中级 Invoicing
中级 Islamic Banking
中级 Knowledge of Basic Banking Principles
熟练 KYC Knowledge
初学者 Labor Laws
熟练 Leadershipp
中级 MS Excel
中级 Personal Effectiveness
中级 Preperar Reports
熟练 Quality Control Processes Command
熟练 Record Keeping
中级 Record Keeping
中级 RESTful APIs
初学者 Sales Abilities
熟练 Scrutinizing
中级 Talent and
初学者 Tax Preparation
熟练 Team Building
熟练 Voucher Management

语言

熟练 乌尔都语
熟练 英语