I always apply to seek and build challenging career in a professional organization that confers and ample opportunity to make the most of my expertise in an efficient and-competitive environment. I always strive for ingenuity to the development of doable sector so as to stimulate sustainable outputs and productive results.
• Answer routine inquiries and information seeking calls very politely and tactfully with soft and nice tone.
• Determine dispatch code and allocate resources related to requirements and pass the information timely to the Dispatcher for dispatch units in accordance with the established procedure
• Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
• Manage and train resources to ensure quality and consistency of service to customers.
• Identify and develop problem solving methodologies to resolve customer issues.
• Build relationships with key employees among customers.
• Advise clients on creating profitable processes.