概要

To Put concerted efforts towards the growth of organization where I can utilize my skills and expertise to achieve organizational objective as well as career development. Friendly, have passion to solve problems, excellent analytical abilities, enjoy dealing with people and difficult situation, a good team player and result oriented. Ability to take challenges and work out solutions.

Skills

• Motivate the all Team members for hard work and create team spirit within the members to work as one unit.
• Make policies and procedures for handling emergency situations.
• Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for smooth running of operation.
• Comply with quality assurance expectations and standards.
• Provide assistance to coworkers, ensuring they understand their tasks.
• Ability to follow a daily work schedule and observe performance of a small work group, and to react to situations requiring minor adjustments to routine.
• Ability to receive, understand, and convey applicable written or oral instructions, and to
• complete reports.

Customer Service

• Managing successful client relationship.
• Maintaining a high level of courtesy and accuracy.
• Responsible for building and maintaining positive customer relationships.
• Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
• Attending to ‘clients’ concerns & complaints and undertaking steps for effectively
resolving them.

Computer Skills

• Blogger
• YouTube
• WondareShare Filmora
• HTML
• Blender
• MS Office
• Microsoft Office: Word, Excel, PowerPoint.
• Operating System: Window (XP, 7, 8, 8.1, 10) Installation and Configuration.
• Hardware and Software Installation
• Internet Searching, Browsing & E-mail etc.

工作经历

公司标识
Sales Executive
Hounslow Travels Limited
Dec 2017 - 代表 | Lahore, Pakistan

International TELESALES EXECUTIVE.
customer Service Representative.
Tickets making on Sabre System
Lms invoice making for tickets
ummrah package dealing.
Hotels booking.
Walking Clients Dealing

公司标识
Sales Executive
Hotel Grand Enclave
Feb 2017 - Jun 2017 | Lahore, Pakistan

I worked as a sales executive..... and also as telesales person .
Call records and daily data was maintained.
Hotel check-inns on call.
CSR duties as well .

公司标识
Data analyser and checker
GAT consultancy
Apr 2016 - Nov 2016 | Lahore, Pakistan

UN projects on Pakistan Population.
UN project on School Survey of Pakistan.

学历

Virtual University of Pakistan
学士, 商学士/理学士, Software Engineering/Programming‎
CS
CGPA 2.8/4
2018
Fazaia Inter College, Lahore
中级/A级, 理学院(工程预科), F.Sc. Pre Engineering‎
physics, chemistry, maths
所占比重 74%
2014
Garrison Academy
大学入学/0级, , Matriculation‎
maths physics chemistry
所占比重 88%
2011

技能

中级 ACE Certified Personal Trainer
中级 Call Headlining
中级 Certified Pfbb Fitness Coach
中级 Relations Management

语言

熟练 印度语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语