Result-oriented and technically experienced Network Engineer with specialized training and dedication to successfully adapt in the ever changing field of IT, proven track record in individual and teamwork, multi-tasking ability, effective collaboration, exceptional organization skills excellent written and verbal communication skills.
Designing, implementing, and deploying SD-WAN configurations in large scale of networks.
Assisting the sales team with technical expertise.
Creating and performing technical demonstrations of Velocloud SD-WAN.
Diagnostics client’s network issues and fixed them.
Creating and following SD-WAN implementation plans.
Configure Private User-Define Overlays and Third-VPN (AWS, Azure etc.)
Configure Cloud-Security (Zscaler, AT&T Palo Alto Global Protect and iBoss) on velocloud as per requirements.
Configure Segmentation, Business Policies and firewall NAT rules.
Providing remote network support to their client Prime communication in U.S.A and Canada.
Configuration and troubleshooting of all 2000 retail stores network devices and cameras.
Achieved the highest level of productivity. Earned solid reputation for resolving complex issues and providing exceptional customer service.
Providing pre‐ & post‐ technical support. Investigated and responded to technical inquiries related to the products.
Investigated application problems and provided solutions to customers.
Implemented Network using TCP/IP and Windows 7, 10 to link all PC\'s and Network Printers.
Assigned, configured, and maintain the IP and conference phones.
Communicating with the ISPS directly.
Creating and maintaining the IT major incident and outage reports.
Providing regular continuous improvement ideas and solutions to increase the effectiveness of support services.
Provide 1st, 2nd and 3rd level support to all customers.
Providing both onsite and remote support to troubleshoot and resolve technical issues reported by customers and other team members through phone, chat, and ticket channels
Identify bugs, test, reproduce report, and work to fix them for providing the most effective, world-class solutions to our customers
Planned, designed, installed, configured, maintained, scheduled and troubleshoot the network user management and facilities management on multiple platforms governed by communication protocols
Resolved the issues involved with administrating and maintaining IT infrastructure, including network connectivity, Internet access and emails
Monitor integration engineering of workstation, remote node computers, servers and software to control high speed Internet devices for test exercises and development
Managed CRM (Customer Relationship Management) system for logging complaints and updating the current status
Maintain clear, concise, and positive communication for all cases in a timely and efficient manner including follow-ups with customers, team members, and engineers
Establishes network by evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls
Attends customer-facing meetings in person and via phone conference to deliver information with confidence and professionalism
Worked at ORBIN Lahore Pakistan.
UBIQUITI Unifi Wireless (PROJECT OF Comsat University Lahore)
Responsibilities:
Visiting sites and configuring the network and modem settings.
Responsible for Maintain LAN, Wireless LAN connectivity.
Installing and configuring Controller Key for maintenance of Unifi Wireless Network
Configure SSID, Key & Radio Antenna 2.4GB & 2.5GB.
Achievements:
Install & Maintaining More than 20 UBIQUITI Unifi Wireless at the same time.
Supervise in the deployment of UBIQUTTI Unifi Wireless.
FortiGate 90D & 60D (PROJECT OF APNA BANK & CENTRAL COLONY OF LAHORE)
Responsibilities:
Deploying, Configuring and Managing Forigate Firewall.
Deploy Policies including NAT, Web Filter, and Application Control etc.
Diagnose & troubleshoot the problem.
Achievements:
Configuring & Maintaining Forigate 90D & 60D Firewall.
FortiGate 100E & Cisco Wireless Aironet 1042 (PROJECT OF EBRICKS SOFTWARE HOUSE)
Responsibilities & Achievements:
Design the Network topology of eBricks Software House.
Configuring & Deploying two Cisco Wireless Aironet 1042 standalone.
Converting Cisco Wireless Aironet Autonomous into light-weight.
Configurations including SSID, Radio Antenna 2.4GB & 2.5GB etc.
Deploying and Managing Forigate Firewall.
Configuring Nat Policies, Static Routes, SSLVPN & IPSEC VPN (Site-toSite).
Apply Policies including Web Filter, Application Control on internal users.
Apply Traffic Shaper on internal User for Control bandwidth.
Also monitoring logs of internet traffic.
FortiGate 500D (PROJECT OF SAHIWALL MEDICAL COLLEGE UNIVERSITY)
Responsibilities:
Set Fortigate Firewall on Live IP.
Draw the Physical topology of Network.
Configuring Ether-Channels, Static Routes on interfaces.
Apply Policies including Web Filter, Application Control on internal users.
Apply Virtual IP Pool for Core-Switch admin can access Fortigate Firewall using Live IP.
Apply Traffic Shaper on internal user.