概要

To pursue my excellence with hard work, dedication and self-determination in order to interact with the best of my professional approach towards my career path and job assignments.

工作经历

公司标识
Senior Customer Service Officer
Haier Pakistan Pvt Limited
May 2024 - 代表 | Sargodha, Pakistan

Customer handling at reception & phone callsDispatching and closing of complainsData feeding

公司标识
Shift MANAGER
Fri-Chiks
Oct 2022 - Jun 2023 | Sargodha, Pakistan

Opening or closing the restaurant.Greeting and assisting customers.Managing and supervising restaurant staff.Creating schedules.Maintaining inventory and ordering food supplies.Conducting performance reviews.Training employees.Maintaining restaurant equipment.

公司标识
Csr(Customer service representative)
Punjab Information Technology Board
Apr 2018 - Mar 2022 | Sargodha, Pakistan

1# Provides citzen additonal informaton or explains services
2# Completes supportng paperwork and data entry as required
3# Accurately captures customer informaton
4# Tactully handles stressful interactons with the public.
5# Provides citzen additonal informaton or explains services
6# Maintain excel sheet of diferent services.(i.e. domicile, union council. Etc.)
7# Data entry

学历

University of South Asia
学士, 贸易学士, B.com in commerce‎
Business Administration, Financial Accounting
CGPA 3.1/4
2016

技能

熟练 Customer Service & Complain Handling
熟练 Accounts Payments Handling
熟练 Administration Skills
熟练 Analytical Skills
熟练 Cash Handling
熟练 Communication Skills
熟练 Coordination Skills
熟练 Customer Service
初学者 ERP Oracle
熟练 Fast Food Knowledge
熟练 Hotel Management
熟练 Installation Process Knowledge
熟练 Inventory Control
熟练 Management Skills
熟练 MS Excel
熟练 MS Office
熟练 Operations Handling
熟练 Problem Solving Skills
熟练 Record Keeping
熟练 Restaurant Management
熟练 Teamwork Skills
熟练 تقييم المناهج الدراسية

语言

熟练 旁遮普语
中级 英语
熟练 乌尔都语