概要

An accomplished professional with  4 years plus of work experience in system administration, Networking and troubleshooting, and VOIP in a reputed organization. Possessing effective organizational skills and excellent working knowledge of IT technologies and having a commitment to keep up to date with the latest developments.

项目

RFID BASED ATTENDANCE Management SYSTEM:

工作经历

公司标识
Technical Support Engineer – Voice Wholesale Operations
Acmetel LLC
Jun 2018 - 代表 | Islamabad, Pakistan

Acmetel being one of the largest carriers of international voice traffic with more than 150 interconnects around the globe including leading LDIs & Operators offer services including voice inbound/ outbound transit using VoIP Platforms offering core routes to Pakistan, India, Bangladesh, UAE, Saudi Arabia, Iran, Nigeria, Sudan, Yemen, Eritrea & Turkey. Products: VOS 5000 Soft Switch (Wholesale Operations) Zen desk (NOC Ticket Portal) Softphone, Testing tools (Arptel, X-lite, Micro sip) Responsibilities: ➢ Complete Management/ Operations of VOS5000. ➢ Routing management, Provisioning of A-Z routing e.g. LCR, Percentage routing, Distribution routing, ➢ ANI based routing, Carrier group distribution, Capacity based routing. ➢ Diagnose & escalate network issues & coordinate with various stakeholders. ➢ Management of capacities to the carriers as per commercial guidelines. ➢ Ensuring maximum port utilization as per commercial's targets. ➢ Traffic ports monitoring, Alarm monitoring, Carrier balance monitoring, Network performance. ➢ Monitoring, Fault handing, Customer complaint handling, QoS Monitoring. ➢ Preparation of hourly traffic reports, Daily reports, weekly reports for VoIP traffic. ➢ New Interconnect addition, testing and commissioning, Capacity enhancement activities. ➢ CDR Reconciliation with billing teams for new interconnects. ➢ Analyzing Call Data Records (CDRs) and pointing out the technical reasons for issues bugs ➢ such as High PDD, Low ACD, Low ASR, FAS issue etc. ➢ Coordination with different internal/external departments/customers for Head-to-Head testing ➢ to resolve issues related to (Codec, ASR, ACD, FAS, Voice Quality, Echo etc.).

公司标识
System Network Administrator
JZZ The IT Solutions Pvt Ltd
Feb 2017 - May 2018 | Islamabad, Pakistan

➢ Implement DNS, DHCP and AD in Window server 2008/2012. ➢ Install Domain Controller (DC) and Configure GPO and OUs. ➢ Configurations of Cisco Switches, Routers and ASA Firewall.  ➢ Configure user Account setting permission and policies in Active Directory (AD). ➢ Network infrastructure implementation. ➢ Handling desktop users and problem management in desktop area. ➢ Installation and configuration of NAS storage ➢ Configuration of Site-to-Site VPN

公司标识
Network Engineer
Fusion Tech Ltd
Jun 2015 - Jan 2017 | Islamabad, Pakistan

➢ Configuration of Cisco Routers and Switches and make all types of CAT cable. ➢ Network infrastructure implementation.
➢ IP Cameras installion and configuration through PoE Switch and PoE injector. ➢ IT Helpdesk Administration
➢ Wireless Router (Access Point) configuration and connect wireless (AP) on a LAN.
➢ Installing and configuring computer hardware operating systems and applications
➢ CCTV Cameras installation and configuration. (Hikvision and Sanyo)
➢ Works on Different types of Media Converter like Ethernet and Gigabit media converter.

学历

Cisco
证书, ‎
Cisco Certified Network Associate R&S (CCNA) Certified
Completed
2018
Huawei
证书, ‎
Huawei Certified Network Associate R&S Certified
Completed
2018
Microsoft
证书, ‎
Microsoft Certified System Expert (MCSE) Certified
Completed
2017
Mirpur University of Science & Technology (MUST)
学士, 理工学士, ( BSc ) software engineering‎
Computer Networks and Communication
2014

技能

熟练 Active Directory (ADDS)
中级 Administrative Management
熟练 Advanced Windows Server Administration
熟练 CCNA
熟练 Computer network
中级 Data Center Management
中级 Database Administration
熟练 Firewall & Load Balancer
中级 Firewall Management
中级 Network Administration
熟练 Network Cabling
中级 Network Management Systems
熟练 Networking
熟练 outlook configuration
熟练 Remote Access Application
熟练 SIP
中级 SIP Testing
熟练 Troubleshooting
熟练 Veterinary
熟练 VMware Virtulization
熟练 VoIP
熟练 Wireless Chromecast
熟练 WLAN Management
中级 Written Oral Communication

语言

初学者 印度语
熟练 乌尔都语
中级 英语

Naeem 联系人

Ahmed Raza
UtorSolutions