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Muhammad Dilawar
Skill Development Trainer
PTCL - Karachi, Pakistan
概要
development soft skills ,customer services trainer in which my responsibilities are to train customer care officer ,floor supervisor Floor Manager about excellent soft skills /sales/billing /technical support of products of ptcl.
工作经历
Skill Development Trainer
PTCL
Aug 2018
- 代表
| Karachi, Pakistan
Presently working at PTCL contact center as a skills development soft skills ,customer services trainer in which my responsibilities are to train customer care officer ,floor supervisor Floor Manager about excellent soft skills /sales/billing /technical support of products of ptcl.
CSR
Pakistan Telecommunication Company Limited (PTCL)
May 2017
- Aug 2018
| Karachi, Pakistan
No
学历
Karakurum International University
学士,
艺术硕士学位,
ADE
Communication Skill, Phycology, Assessment
CGPA 3.4/5
2016
Karakurum International University
中级／A级,
普通科学学生,
HSSC
Statistics, Mathematics, Economic
所占比重 49%
2013
Karakurum International University
大学入学／0级,
科学,
SSC
Physics, Chemistry, Biology
所占比重 49%
2010
技能
初学者
Business Development Process 1
初学者
Business Development Strategies
中级
Career Counselling
初学者
Commercial Property Sales
中级
Conservation Awareness
中级
Curriculum Assessments
中级
Customer Relationship Management
中级
Customer Satisfaction Management
中级
Customer Service Skills
初学者
Fluent in English
中级
Process Operations Handling
初学者
Product Skills Trainer
中级
Reporting Skills
初学者
Risk Management
中级
Sales
中级
Security Principles
中级
Student Counselling
初学者
Transaction Management
语言
中级 英语
熟练 乌尔都语
