概要

6.5 Years professional experience for International Call Center and corporate experience as below;
Emails Support Executive
Live inbound Support
Live Chat Support
Outbound/Inbound  Calls
B2B Support
B2C Support
.Accounts Executive
Business Development Executive
Negotiation with Insurance Companies
Met SLA & GDPR regulations
Support Social Media Task
MS Office Management billing or Invoicing
Litigation Skills with High knowledge
English Communication Skills
Department Supervisor
Operations management

Lowest salary 50K/per month before any KPI's
Career Oriented organization is more welcome.

项目

Ibex Global
Uber Eats
Uber Eats & Uber Jump
UK ENERGY SERVICES
Credit Hire Services
Uk Energy Sevices

工作经历

公司标识
Sales Executive
IBEX Global
Sep 2020 - 代表 | Lahore, Pakistan

Anwering Inbound calls landing via CRM for US market place.

公司标识
Live Operations
Mindbridge Pvt. Ltd.
Aug 2019 - Aug 2020 | Lahore, Pakistan


公司标识
Litigation Supervisor
Continental Car Hire Ltd
Oct 2017 - Feb 2019 | Lahore, Pakistan


Account Executive
Professional claim handling via both Inbound/Outbound calls,
Email Correspondence with 3rd party insurance
Negotiation to settlement,
Hire Invoicing, Posting documents to Insurance companies in Uk
Muti-tasking,
Social Media management
Claims Negotiation Value added work
Litigation Supervisor Instructing New-Solicitors
Ensuring high prospect files Court proceedings
CNF Notice of Issue
Reply to defense
Court hearning management
Conferences b/w Clients and Experts/Barristers
Court direction follow up
Re-schedule of losses within claim Compensation for General to special Losses
Within Court settlement/Negotiation
Working on Evidence/Supporting documents
Court Trial Court judgements
Re-challenging to another County Court' after ensuring high prospect
Operations management after approval of high management
Recovering Businesses from Insurance with court trials
Via direct chase via emails and outbound/inbound calls
Knowledge of UK Court proceedings under MOJ
(Ministry of Justice)

公司标识
Sales Executive
Intellect Marketing Ltd
Jul 2014 - Mar 2017 | Lahore, Pakistan

Sales Outbound Calls warm/cold calls.
Micro-Macro Business as Client's.
Making leads through phone calls.
Selling Electricity and Gas contracts.
Using Manual Dialer - Eyebeam.
Using Yellow Pages directories.
Beat-able and open rates P/kwh.
Documentation over Contract sheets.
Meeting Sales targets working for exceeding.
Fast paced working environment alot to learn.
Team Work - Confidence - respect are perralal factors

学历

PUNJAB UNIVERSITY LAHORE
学士, BSc, BA‎
Computer Science, Mathematics, Statistics
2018
GOVT DEGREE COLLEGE MODEL TOWN LAHORE
中级/A级, 中级/A级, F.Sc Pre-Engineering‎
Chemistry, Mathematics, Physics
所占比重 60%
2013
Multan Board
大学入学/0级, 大学入学/0级, Matric in Science‎
Biology, Chemistry, Physics
所占比重 78%
2011

技能

中级 ACCOUNT EXECUTIVE
中级 B2B Sales
熟练 Conflict Resolution
中级 Court proceedings UK
熟练 Customer Handling
熟练 Customer Service Management
熟练 Customer Service Operations
中级 Emotional Intelligence
熟练 Familiarity With CRM Systems
熟练 Listening Skills
熟练 Microsoft Excel
熟练 Microsoft Office
中级 Operation Management
熟练 positivity
熟练 Quality Services for Client
熟练 Sales / Marketing Functions
熟练 Services Operations
熟练 Soft Skills
熟练 Supervision
熟练 Telemarketing
熟练 Time Management
熟练 Written Correspondence

语言

熟练 旁遮普语
熟练 威尔士语
熟练 乌尔都语
熟练 英语