Excellent knowledge in handling customer relationship.
Skilled in performing administrative and secretarial duties.
Complete understanding of the official clerical procedures.
Excellent fluency in oral and written communication.
Good multitasking and organizational skills.
Strong problem-solving, evaluation, and judgment making skills.
Skilled in investigating people's need for a shelter and other problems.
Holds high physical fitness level and perform strenuous activities comfortably.
Manual Plot Transfer as per rules regulations & Bye-Laws.
Maintaining additional copies and files for future reference.
Letters & Application drafting for submitted in any other organizations.
Assisted clients with completing paperwork and documentation.
Handled multi-line telephone and answered inquiries.
Coordinated community resources and assistance.
Maintained client files for organization and regulatory reasons.
Attended meetings and Court hearings to plan resource strategies.
Collected and submitted bills to the accounts for claim.
Drafting monthly & yearly income and expense report.
Maintained Ledgers and reconciled statement.
Preparing monthly financial statements like Profit & Loss.
Preparing of Cash positions and Cash Budget statement.
Audit preparation of yearly financials in audit format and submitting to auditors for auditing.
Taking messages and forwarding calls to the respective departments.
Prepared presentations to explain the official process to customers and employees.
o Typing, filing and answering telephone and e-mails.
o Sorting out incoming and outgoing mail for easy tracking.
o Photocopying and faxing important documents.
o Maintained all important documents physically and electronically.
o Ensured that all incoming calls, and mails are directed to the concerned employees.
o Circulated official notice / petitions to all the department /courts in time.
o Collected and submitted bills to the accounts for claim.
Prepared presentations to explain the official process to customers and employees.