Agile working with over 7 years of experience, stellar work history and motivational approach. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Skilled various fields throughout my vast experience from Procurement to Warehousing, Key Accounts to Customer Services, Distribution Management, Inventory Management, Channel Management, Warehousing 3PL Services. Also have working knowledge of SAP/EWM as I am a power user and implemented it in my last company.
· Successfully monitoring the complete warehouse operations with the team of 50 plus subordinates, guiding, leading and encouraging them to achieve their designated KPIs effectively.
· Enhancing the warehousing process by implementing new processes and ideas in current WMS.
· Effectively supervising supply chain functions such as Fleet management, Lead time, Distribution, Order Management and other end to end supply chain.
· Successfully implemented FIFO and created systematic process to provide Just-In-Time inventory management to support customers in reducing their inventory holding cost and increasing inventory turnover.
· Managing complete inbound and outbound of all customers throughout Pakistan.
· Suggested and working on development of a new WMS in accordance to latest methods to reduce cut-off times and improve overall order fulfilment, Inventory Management, Cross docking and Just-In-Time.
· Optimum utilization of available space by increasing the number of total racks & shelves.
· Boosted orders fulfilment from 700 orders per day to 2000 orders per day.
· Responsible to create new warehouse plan and rebuilt with state-of-the-art technology and optimum utilization of space & resources.
· Successfully broke status quo, motivated and encourage subordinates to accept the change and work together as a team.
· Successfully conducting regular wall to wall 100% Inventory record accuracy of complete warehouse and other deliverables to ensure customer satisfaction.
· Prepared and implemented SOPs regarding handling of damaged items.
· Ensuring best customer services by resolving any inventory discrepancy and order management issues.
· Cross functional activities with the finance, commercial & QA.
· Successfully managing all 3PL operations and ensuring all operations are within safety guidelines.
· Working on expanding of current warehouse facility to utilize more available space for better inventory management.
· Revamped standards of health and safety.
Investigate stock variances, cost losses/gains, Stock shortage/damage and manage for quick resolutions to enable smooth flow of operations.
· Successfully working with internal stakeholders and Customers to ensure best implementation of processes & systems incorporating industry best practices.
· Successfully implemented Pakistan 1st SAP/EWM module in a record time of just 4 months.
· Successfully managing a state-of-the-art warehouse comprising of 16,000 pallets spots divided into 4 sections. (Temperature Controlled Facility).
· Inspired and led a team of 80+ staff to consistently meet and exceed KPIs by 100%.
· Managing & maintaining the desired SKU levels of customers.
· As power user of SAP/EWM enabling user collaboration, business planning, enterprise reporting, query and analysis, developing, configuring and adapting applications
· Setup layout and ensure efficient space utilization
· Maintain standards of health and safety, hygiene and security
· Successfully conduct 100% daily IRA on all inbound and outbound.
· Reconcile and process cycle counts for all stock items for every customer.
· Identify and coordinate the disposal and write off of obsolete products
· Responsible for Internal and external audits.
· Cross functional activities with the finance, commercial & QA teams
· Ensuring physical inventory should be matched with SAP/EWM
· Any short, excess damaged inventory are dealt with the given SOPs proactively
· Investigate stock variances, cost losses/gains and obtain authorization to write off/on
· Reporting, Analyzing and briefing customers about their stocks, if any discrepancy found resolving it within a same day with preventing measures
· To analyze, process and report customers about all quality complaints of stock received from their vendors
· Successfully conducted 100% inventory audit of all the customers at the end of year 2021 & 2022.
· Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
· Minimized accidents and near misses with rigorous health and safety training.
· Facilitated strategic decision-making, producing different operational reports and statistics in SAP/EWM.
· Monitored junior workforce progress in line with KPIs, implementing further training and incentives where necessary.
· Reconciled documentation discrepancies, ensuring correct reporting to senior leadership.
Directed training of new team members and mentored each to promote productivity, accuracy and friendly service.
· I create different reports of Sales KPI’s on daily basis. (Strike Rate Report, Full-in Report, Productivity Report, Business Score Cards etc.)
· Analysis data about low and zero sales Branches.
· Manage branch managers and their sales team to cover all 18 Branches.
· Uplift the Competitive visibility in marketing of products in all the branches.
· Ensure Availability of Resource in market and continuous follow up regarding their targets.
· I provide operational support to sales team that enable them to sell their products at the optimum possible level.
· Create efficient selling and delivery solutions
Work along with sales team on Pre-Work
Assistant manager accounts
Internee at finance department