Seeking a challenging career with a progressive organization, where I could use my skills and gain more professional experience.
Responsible for implementing, maintaining, supporting, developing and, in some cases, designing communicationÂ networksÂ within an organisation or between organisations. Their goal is to ensure the integrity of high availabilityÂ networkÂ infrastructure to provide maximum performance for their users.
Installing new software.
Installing new hardware (servers, printers, computer workstations, etc.)
Setting up user accounts, permissions and passwords.
Overseeing security of all systems, especially the internet, and installing antivirus protection.
Fixing network faults
Technical support for people using the network
Training staff on new systems
Day to day admin and monitoring of network use
Planning future improvements, suggesting IT solutions to business problems
Making sure all IT meets industry standards
Supervising helpdesk staff If you choose to work for a large company, itâ€™s likely youâ€™ll have a designated area of the network to work on; if you work for a smaller company youâ€™ll probably be in charge of the entire network.
Practiced troubleshooting with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boost system performance by thoroughly evaluating and correcting different hardware and software issues.
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Dedicated to serving individuals with special needs with utmost respect and consideration.
Deep passion to help guide clients to their full potential. Monitor behaviors of clients and encourage to participate in appropriate activities as noted within plan of care. Provide assisted daily living skills to ensure proper care.
ï‚§ Executed various techniques, including active directory and update directory to maintain servers and systems on regular basis, keeping networks fully operational during peak periods
ï‚§ Helped streamline repair processes and update procedures for support action consistency
ï‚§ Analysed Improper forwarder configuration and Incorrect DNS name registration issues to identify troubleshooting methods needed for quick remediation
ï‚§ Removed and replaced malfunctioning components to correct hardware problems
ï‚§ Broke down and evaluated user problems using test scripts, personal expertise and probing questions
ï‚§ Configured hardware, devices and software to set up work stations for employees
ï‚§ Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes
Working as CSR on project of final expense insurance policy in USA and with several states.
-Computer programming and coding.
-Learnt resolving ERP technical issues.