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概要
Manager Operations Customer Services ,Commercial Planning & Analysis with 12+ years of experience in leading and managing teams in different departments like CS,Telesales,Business Planning, Sales & Marketing Operations, Customer Care, Commercial Channel Planning. Ensuring all the KPI’s are met and achieving the company targets.
Assist in Competitive analysis/insights regarding market trends, various companies’ market offerings, monitor competitors, pricing/business models, sales and methods of operation. Support to measure the effectiveness of go to market strategy, channel programs, customer service support, sales incentives to help the management make future business decisions about their programs/campaigns to enhance the brand equity/identity .Supporting the sales process by being involved in the day to day activities of the Marketing department and by providing an invaluable support service to the sales and Marketing team.
项目
工作经历
Manager Operations Customer Services,Commercial Planning & Sales
Managing Operations Customer Services across Pakistan , Planning and Formulating Customer Services Strategies , Business Planning & marketing strategies through market research & analysis.
Planning, execution and Operations to achieve the maximum profit potential and sustain the business.
Manager Customer Services & Business Planning
Formulating Customer Services , Business Planning & marketing strategies through market research & analysis.
Planning, execution and Operations to achieve the maximum profit potential and sustain the business
