概要

Extremely talented Front Office Manager with more than 12 years’ experience in providing quality guest service within the guidelines specified by the hotel management; overseeing all Front Office operations, (Front Desk, PBX, Concierge, Bell, Door, Valet Services, and reservations); setting and maintaining high level of guest service; providing support for the line staff; providing training, coaching, counseling, and disciplining of all the front office shift employees.

工作经历

公司标识
Front Office Manager
Al Saqer Property Management ( Abu Dhabi)
Nov 2015 - 代表 | Abu Dhabi, United Arab Emirates

公司标识
Front Office Supervisor
Beach Hotel Sharjah
Aug 2013 - Oct 2015 | Sharjah, United Arab Emirates

公司标识
Duty Manager
Hotel Ambassador
Jun 2010 - Jun 2013 | Lahore, Pakistan

公司标识
Front Desk Agent
Hotel Leaders Inn
Apr 2007 - May 2010 | Lahore, Pakistan

学历

Allama Iqbal Open Univeristy
学士, 工商管理学士学位, ‎
Business Administration
2010
Islamia University
中级/A级, 艺术系, English Literature‎
English Language and Literature
等级 B+
2006

技能

熟练 Good Communication
熟练 Hotel Rooms
熟练 saleman
熟练 Accounts Administration
中级 AIRLINE RESERVATION SYSTEM
熟练 Branch Support.
熟练 Conservation Awareness
熟练 Creative Desing Skills
熟练 CRM Command
熟练 Database Management 
熟练 Front Office Development
熟练 Hospitality
熟练 Hospitality Management
熟练 Hotel Administration
熟练 Hotel Management
熟练 Hotel Reservation System
熟练 Hotel Sofwares
熟练 Parent - Teacher Communication
熟练 Phone Ethics
熟练 Quality Control Processes Command
熟练 work in team

语言

熟练 印度语
中级 阿拉伯语
中级 俄语
熟练 乌尔都语
熟练 英语

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