• Provide infrastructure design and architectural services to an enterprise network and customers globally in various regions
• Responsible for defining and driving metrics that define our enterprise infrastructure performance in terms of availability, capacity and quality of experience
• Leads the development of network infrastructure budgets
• Plans, develops and manages the introduction of networks infrastructure updates and new enhancements
• Pro-actively identify resource needs, participate in recruiting efforts, and hiring to grow the team
• Maximizing network performance by monitoring performance, troubleshooting network problems, outages and scheduling upgrades
• Improved network uptime from 90% to 99% with preventative maintenance, upgrades, training and documentation.
• Monitoring bandwidth and hardware capacity of global sites by analyzing information provided by PRTG and Solarwinds NPM and then planning upgrades accordingly
• Responsible for coordinating with ISPs globally (Cogent, Level 3, TATA, British Telecom, PLDT, Comcast etc) for new installations, site visits, circuit upgrades and troubleshooting connectivity issues.
• Working with Cisco onsite support for replacing of faulty equipment or upgrading existing equipment
• Planned, coordinated, and executed data center migrations by procuring hardware, designing and implementing network topology, and optimizing network performance
• Designed, configured and implemented new network builds and data center by visiting global sites (London and Perth, Australia).
• Configure, deploy Access & Distribution/Core Switches for our global offices
• Migrated flat L2 network to L3 for global offices- High Availability Campus Network Design
• Manage ASA firewalls to configure new and existing Firewall Rules
• Assisted designing and deploying GRE and DMVPN network across the organization for our global offices
• Remote monitoring of dashboard and management of system alerts and notifications using

• Managing and Maintaining Microsoft windows server. 2003
• As Microsoft Windows 2003 Active Directory Tier 3 team member, administered and maintained customer global catalog and child domain server environment running on HP Proliant Series Server hardware
• Installation, configuration and troubleshooting of various servers like DNS, DHCP, Antivirus, Domain Controller and Network, Security Management/Monitoring servers etc based on hybrid Environment, management and troubleshooting of LAN/WAN Infrastructure
• Support on system administration issues such as domain login, password, access rights, clients configuration, defining user policies and rules, managing groups, disaster recover plan, creating email accounts for users etc
• Managing Thin Clients and Terminal Server issues
• Preparing and deploying Servers for different online branches.
• Preparing Network devices such as Juniper SRX and SSG for deployment in online branches
• Online troubleshooting of problems, providing online support in different branches, logging on Servers via remote desktop and looking into issues, remote installation etc
• Responsible for taking backups at Corp office and branches via Symantec Exec
• Responsible for server & system routine health checks, keeping the network & systems secured from malicious programs
• Maintain and apply security and operating system patches and enhancements on servers and pc’s

Worked in Network Cell of OGDCL head office as an internee. Using WhatsUPGold to network monitoring. Provide support to in house and remote clients.

• Provide first level of support to end users for system operation, maintenance, fault rectification, Application, User support and LAN operations
• Manages and maintains Microsoft Windows applications and systems.
• Served as point of contact for Mxconn Corporation call center technical support; monitored and troubleshot all corporate office end user support issues.
• Responsible for setting and meeting deadlines, planning and developing methods for computerizing a range of business tasks
• Trained and provided end user support for corporate office staff; including MS Office automation tools, email, and other software products
• Maintenance and servicing of printers, PCs, UPS, and network equipment
• Maintain and apply security and operating system patches and enhancements on servers and pc’s
• Involved in improving the performance and efficiency of the Network Inventory Management System.