Basic Responsibilities:
Generate new business for Digital Marketing/Web and Logo Design Services.
Achieve and exceed monthly assigned revenue generating targets.
Manage and ensure flawless transition of new projects to project managers for after sales support.
Additional Responsibilities:
Coordinate with the production team for timely deliveries of every project\'s milestones.
Identify and pitch cross/up sell company products to existing clients to increase the monthly retainer of each project
Ensure recurring payments are acquired on time and customer is retained for the maximum possible period.
Coach and support trainees in the absense of unit manager

My responsibilities include but not limited to:*Serve as the link of communication between key customers and internal teams.*Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.*Acquire a thorough understanding of key customer needs and requirements.*Act as customer\'s advocate to ensure that all departments understand customers’ requirements.*Coordinate the work of technical support teams to provide customers with the different services they need throughout their ownership of the products.*Ensure correct products and services are delivered to customers in a timely manner.*Develop plans to maximize business opportunities with each customer.*Resolve any issues and problems faced by customers and deal with complaints to maintain trust.*Support the production team in completing the projects in a timely manner.*Schedule regular meetings and record decisions with subordinates (e.g. assigned tasks and next steps).*Break projects into doable tasks and set timeframes and goals.*Arrange & Manage the required resources, equipment and software.*Track expenses and predict future costs and present the relevant reports to the reporting authority.*Monitor each project\'s progress and address potential issues to generate additional revenue stream. 

*Responsible for all international procurement activities for the organization.
*Build and manage relationships with company vendors.
*Ensure vendors meet or exceed their contractual obligations by delivering quality products and services on time.
Major responsibilities are but not limited to the following:*Act as a first line of contact for all vendors.*Establishing new processes and systems for effective procurement.*Constantly work on adding more vendors to acquire more discounted rates.*Developing good relationships with key suppliers to ensure the best value for money.*Signing cheques and processing payments and invoices.
*Assist the audit team to run a thorough audit every quarter*Actively managing subcontractors to ensure that they perform in line with their contractual agreements.*Managing all incoming and outgoing correspondence with vendors.*Train and lead a multi-functional team of Executives/Asst. Managers*Randomly monitoring calls of subordinates to ensure standards of communication are high at all times.*Managing information and statistics i.e., Inventory Management, Data security and Management, align new resources as and when required.*Managing and distributing staff bonus, reward and incentive schemes as per their performance.*Printing of advertising material for customers and having it delivered through courier.*Legalization of documents from any embassy located anywhere in the world.*Collaborate with software personnel to automate daily recurring tasks.

Responsible for the production of new Mobile Apps & Websites for the clients
Act as a liaison between the sales team & clients
Responsible for clients recurring payments and milestones delivery
Collaborate with local agencies for the development of Mobile Apps & Websites

Achieve monthly sales targets by corresponding with B2B/B2C customers via
calls, live chat and emails
Sell one or more of the B2B solutions offered by tradekey.com best suitable for
customers’ needs.