“ As a Quality Professional, measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it and without a STANDARD, there is no logical basis for decision making or taking action”
Being crazy about cooking and controlling temperature and pressure since childhood aligned my career with Process Engineering from Pakistan’s top-ranked engineering university (UET, Lahore). Being a part of this globalization, we can't compromise on quality because its all about stakeholders, this vision led me to accomplished MS in Total Quality Management (TQM) and Certified Lean Six Sigma Black Belt (LSSBB) with several internships under my belt, working across a range of industries in the private and public sectors, I started my life-changing career at Bureau Veritas as a QA Executive. The group has close to 66,500 employees in around 1,400 offices and laboratories located in 140 countries around the world. Nothing is better than working with global teams and to explore the world with the leaders.
The level of our success is limited only by our imagination. The eagle eye and laserlike focus of Tti testing Laboratories welcome me to the board as QA specialist. They not only believed in me but also supported me in all aspects of continuous improvements, development, training and compliance. First time I have to lead a team of managers and it was their belief in me that after 4 months of joining we accomplished zero non-conformance for the QA department from Pakistan National Accreditation Council (PNAC).
My future goals are to get fame in the corporate world for Lean Six Sigma, compliance and later a part of the board of directors in an organization, where I will have been working for years and have been adding values one after another to make a difference.
Tti is a world-class, globally recognized, ISO/IEC 17025 accredited testing facility and ISO/IEC 17020 accredited inspection body and has the honor of being the first lab approved by US consumer product safety commission (CPSC) for consumer safety testing in Pakistan. Tti has a country-wide network of Labs and customer centers including a state of the art purpose built the main testing facility in Lahore followed by liaison offices in Karachi, Faisalabad, Sialkot, Multan, and Kasur. Main services are Textile Testing, Leather, Footwear & PPE Testing, Consumer Safety Testing, Drinking Water Testing, Waste Water Testing, Environmental Testing, Petroleum & Petroleum By-Products Testing.
Tti is certified with ISO 17025, ISO 17020 and approved by US consumer product safety commision (CPSC).
From my past experience, which I consider to be a successful journey, It's a time to implement and innovate the processes and systems in a better and convenient way. Tti gave me the opportunity to lead from the front and provided me with all the respective resources. Top Leadership commitment allowed me to go beyond the job description for any type of continuous improvement and cultural development. Therefore, in such a dynamic and challenging environment, my key responsibilities are:
1) Using the unique abilities of a team of 5 members, experiencing effective People Management.
2) Head Hunting in liaison with HR Dept.
3) Assessing Compliance with ISO Standards, customer requirements, and legal authorities.
4) Assisting to conduct TNA for a valuable training plan and to train the trainer for Effective Compliance.
5) Assuring Documentation Control with stakeholders.
6) Leading Lean Management with a team of 12 Managers.
7) Complaint Handling and their analysis, for stakeholder's satisfaction.
8) Customer Feedbacks and their analysis.
9) Setting Quality Objectives in liaison with top management.
10) Responsible for Internal & External Audits (PNAC, CPSC).
Bureau Veritas Consumer Products Services is a world leading testing, inspection, and certification solution provider for the global consumer, electrical, wireless and automotive markets. It works closely with our clients to effectively manage quality assurance needs throughout their supply chains and mitigate risks in terms of quality, health, safety, social responsibility, and environment, thus protecting brand reputation and minimize costs.
It was a great journey with Bureau Veritas (The World Leaders). If someone asks me about the reasons behind my Career Success, I simply say its Bureau Veritas.
I had a number of responsibilities (extramile from JD) but mainly I was responsible for:
1) Reporting Compliance with ISO Standards to RSL Manager.
2) Coordinator for legal and customer requirements.
3) Communication with the global team regarding protocols, improvements, and SOPs.
4) HSE as Co-ordinator. Risk Assesment, Near Miss Reporting, 5S Auditor, Kaizen, and Leading Gemba walk-in RSL.
5) Supervised a team of 3 members for testing and reporting.
6) Conducted Internal Audits for ISO Standards.
7) Followup of Complaints internal and external complaints.
8) Followups for CAR.
9) Followup and reporting of effective waste management.
10) Followup of training plans, calibration, and equipment record.
–Communication: Completed a competitive written application and interview process to be selected from over 1100 applicants for intensive 3-month Fellowship funded and implemented by Stanford University (Australia) and Acumen (USA).
–Skills Development: Investing 150 hours in order to develop business skills (e.g., communication, leadership, problem solving, teamwork, etc.) that will help me make a deeper impact on my career.
Infinity Engineering was established in 1994 as a specialized forging and precision machining facility i.e. Tools designing, Grey Casting, Hot Forging, Heat Treatment, Inspection and testing. Its located in the Industrial Zone of Lahore Pakistan. They have a team of experienced professionals who aim to engage with subcontracting activities for manufacturing of various parts of automobiles and engineering components. The Company is certified with ISO 9001:2015, ISO 14001:2015, ISO 50001:2011 and ISO 16949:2016.
As an Intern at Quality and Forging Department. I was able to explore:
1) Forging Processes
2) Kaizen, GMP & 5S.
3) Difference between QC & QA.
4) Process & Product Diagrams
5) Targets for Production
6) Heat Treatment Process
Thermosole Industries Pvt Ltd is Established in 1985, the company has today achieved a recognition in high-quality OEM Plastic processor. Thermosole is using Blow Molding and Injection technologies. The company has established its own in-house design and test centres. They undertake 2D / 3D solid moulding, rapid prototyping and production of moulds with their analysis if required. Their design centre also supports its own Coordinate Measuring Machine, Profile projectors and numerous other measuring equipment for precise measurements and digitizing. Their products include plastic automotive accessories, industrial packaging, agri & gardening accessories and traffic accessories.
Thermosole is certified with ISO 9001:2015, ISO 14001:2015 and OHSAS 18001:2007.
I gained experience as an Intern at Quality and Tool shop Department.
Ittehad Chemicals Limited (ICL) was established in 1962 under the name of United Chemicals by a private entrepreneur. ICL was commissioned in the year 1964 with an installed capacity of 40 MT/day of Caustic Soda. The initial plant was set up by M/S Oronzio Denora of Italy. This was shortly enhanced to 240 tons/day of caustic soda with the addition of more IEM Electrolyzers. With a rich and illustrious history, ICL is the founding company in Pakistan for the Chlor-alkali industry. It has paved the way for other organizations competing in the local market. With a growing interest for ICL products in the international market, the organization has made the necessary arrangements (and will continue to do so in the future) to cater for the growing demand. Main products are Caustic Soda, Hydrochloric Acid, Liquid Chlorine, Sodium Hypochlorite, Zinc Sulphate & Calcium Chloride.
ICL has the certification of ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, TUV Halal & IAF (International Accreditation Forum).
Being a fresh process engineer, it was a great experience to learn as an intern at the Manufacturing and Engineering Departments.
The major learning Outcomes were:
1) Process Flows & Design.
2) Production of products
3) Piping & Instrumentation
4) Process Safety
5) Shipment & Transportation
6) Maintenance & Utilities
7) Mass & Energy Balance
Government College of Technology was established in 1889, bearing the name of RAILWAY TECHNICAL SCHOOL. In 1927, it was named as Government Technical School in the year 1941, it was renamed as CRAKE TECHNICAL INSTITUTE. On 20 August 1949, it was merged with HINDO DIAMOND TECHNICAL SCHOOL. In 1953 it was declared a Government Institute and named as Government Technical Institute. In 1961, when Directorate of Technical Education, Government of Punjab took control of this college and launched three years Diploma Course here, it was named as government Polytechnic Institute. Finally, 1974, Bachelor of Technology course was started here and it became Government College of Technology.
To deliver pieces of training have always been my passion. Its a source of energy for me to deliver something that I have, it gives me happiness. So, I started my ever first internship with GCT as a Master Trainer for DAE and B tech (Mechanical Engineer). It was an awesome experience in which I did the following activities:
1) Lesson Plans
2) Lecture Observations
3) Time Management
4) Training Culture
5) Aids for training
6) Networking with students
7) Evaluation & Assesment
8) Curriculum Learning
9) Implemented different methodologies of teaching.
(I was honoured with a book from Mechanical HOD for most talented & energetic trainer)