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概要
To associate myself with an organization that provides a challenging working environment where, I can utilize my knowledge and skill for personal as well as organizational growth and to contribute to your departments success through the use of exceptional customer service, managerial, and peoples skills.
工作经历
Assistant Executive Persistency Officer
To achieve assigned persistancy targets.
To coordinate with sales team related to renewals.
To Deal with Challenges related any refunds or reversals.
To call the customer for renewals.
To maintain proper Call Record.
Any other task assigned by Supervisor in lieu of the business expanison.
Persistency Officer
To achieve assigned persistancy targets.
To coordinate with sales team related to renewals.
To Deal with Challenges related any refunds or reversals.
To call the customer for renewals.
To maintain proper Call Record.
Any other task assigned by Supervisor in lieu of the business expanison.
CSE
Manage large amount of incoming calls in timely manner.
Maintain and Build customer relationship.
Document all the call information according to standard operatiing system.
Identify patient need, clarify information, research every issues and provide soluton or alternatives.
CCE
Manage large amount of incoming calls in timely manner
Maintain and Build customer relationship.
Give them information about product and also Troubleshooting complaints regarding internet services and provide resolution
CSE
CSE
Maintain and build customer relationship.
Manage large amount of incoming and outbound calls in timely manner
Give them information about product and also Troubleshooting complaints regarding
internet services and provide resolution.
Handling different technical issues, identifying customer need’s , clarify information,
research issues and provide solution
