Lead strategic planning initiatives in coordination with the COO, leading to more efficient operational processes and enhanced regulatory compliance.
Develop policies and Standard Operating Procedures (SOPs) to ensure compliance with industry standards and regulations.
Collaborate with internal stakeholders to drive successful implementation of credit solutions for Micro, Small, and Medium Enterprises (MSMEs).
Overhauled the database to enhance visibility into business operations and designed Power BI dashboards to showcase key performance metrics more effectively.
Conducted data analysis utilizing both Excel and Power BI.
Financial reporting to management, focusing on critical company metrics and key performance indicators.

On successful handling and managing of Foreign trade department\'s transactions, have now been assigned a new role in the business unit to look into the client\'s business needs and provide them financial assistance through bank\'s products, brief JD is stated below.

Managing Chinese client\'s business for the entire central region 1) Guarantees (B2B) 2) Depositbr3) Trade and other financing facilitybr4) Account opening through different branches and providing guidance to branch staff for resolution of discrepancies in account.
   Meeting with potential clients and pitching business to pull them into AKBL’s portfolio.
   Successfully expanded the client’s portfolio within the bank with assistance of internal stakeholder i-e RGMs, credit hub and branch network in central region
Trying to exceed client\'s expectations by providing them with swift solutions for their complex transactions under the umbrella of prudential regulations and banking guidelines
In close liaison with internal stakeholders to complete tasks in time and in an efficient manner
Managing healthy relationship with clients for business retention and expansion
Having feedback sessions with clients to improve business processes and exploring new avenues for making relationship stronger
Formulation of strategies to engage new and existing customer through brand positioning.
Monthly compilation and reporting of business data to head office.

Management of the process of Issuance of Letter of Credits (LC) & Amendments of Foreign & Inland (Sight and Usance) to SME, Commercial & Corporate Clients.
• Screening/scrutinization of request letter submitted by customers for import/export of commodities. This is done to
check if the items in the proforma invoice can be imported/exported as per the regulatory and governance concerns
of Pakistan Custom Tariff.
• Stakeholder management and guidance of corporate clients for smooth trade transactions.
• Lodgment and retirement of acceptances and payment against documents (PAD).
• Monthly/Quarterly/Bi-annual/Annual Reporting to Superior Offices/Head Office/State Bank of Pakistan.
• Successfully managed internal audit exercise of Foreign Trade department
• Liaison with Regional Credit Administration Department regarding feeding of credit lines for issuance of LCs/ILCs, Lodgment of PADs, FATRs & OAPs.
• Initiation and liaison of payment processing on Open Account Basis with Centralized Foreign Trade Unit (CFTU).
• Arranging Electronic import form approval under the light of SBP\'s regulations.
• Processing regarding registration of Import Contract
• Rates negotiation with bank’s treasury for processing payment against Import Contract/Collection/Letter of Credits/Advance payment/ Open account.
• Carry out relevant industry research.
• Liaison with Compliance Division/International division for regulatory queries related to trade transaction.
• Liaison and initiating processing regarding approval of Electronic Import & Export Form in WeBOC through CFTU.
• Initiating SBP approval through FX portal for clients to smoothen their transaction related to trade.
• Initiation and management the processing of commercial remittances through Payment and Collection Department
(PCD) under the light of Bank’s internal and SBP’s external regulation.

The position commenced with a two-months classroom training on General Banking, Foreign Trade, Credit and Risk. This involved conceptual knowledge as well as government regulations in the respective fields, as well as scope of the industry. The training then continued on-site before the formal allocation. During on-site training the following tasks were carried out:
·         Carried out various branch operations’ tasks
o   Account opening of customers
o   ATM and cheque book issuance
o   Process applications
o   Customer communication and management
o   Activity check of the entire branch at day end
·         Carry out various credit operations’ tasks
o   Reviewing proposals of customers
o   Compiling customers’ balance sheets into excel spreads
o   Filling of customer applications/records as per HQ’s instructions
·         Research on the business development and profiles of customer
·         Studied the latest prudential regulations related to credits, SME and corporates
·         Studied UCP 600, URR and other International/National publication related to trade.

Working in coordination with the Communication and Coordination Assistant (CCA) to facilitate the execution of the communication strategy for the visibility of UNOPS in the field for the election project in terms of real time liaison with internal, field and external staff members such as implementing partners and District/Divisional Training Coordinators and communication within the HQ staff members on matters of the field.
• Assist the CCA in the preparation of external communication in terms of real time compilation and project reporting of data, under strict timelines, from the field throughout the course of the trainings from Punjab and Baluchistan to be submitted to donor on daily basis. All UNOPS standard formats and procedures were ensured in the process.
• Assist the CCA in the preparation of SMS content to be sent out as a communication to the Master Trainers (beneficiaries) of the project.
• Also carry out daily communications with beneficiaries in terms of status update on their payment. Updating daily communication
trackers to be submitted to the CCA.
• Assist the CCA in the preparation ad hoc presentations or eternal communications such as monthly narratives to the donor (UNDP).
• Assist in the compilation of important materiel for the monthly narratives such as pictures, project information or assisting in writing the relevant content.
• Daily coordination with the vendors, district training coordinators and divisional training coordinators as a contact link for critical training
• information collection, communication, operations and management.
• Responsible for the commencement and closing of trainings within assigned timelines in respective districts.
• Responsible for the submission of daily qualitative and quantitative summary reports to the supervisor.
• Update (on real time basis) on problems faced in the field and ensuring their swift resolution.
• Developing a coding scheme on the attendance sheets for the purpose of submission to the data base firm.
• Field travels for monitoring and evaluation purposes of the on-going trainings at different venues.
• Assist the CCA in the maintenance of important business documents such as attendance sheets, pre and post-test, and etc. Also help organize, enter data and carry out analysis on relevant UN framework documents such as UNOPS questionnaires from the field, to be incorporated as study in the final project document.

• Management of current infrastructure such as windows server and active directory such as installation Window Server 2012 R2 and working on activation and installation of virtual machine implicitly and explicitly.
• Raids (Memory management of new servers).
• Installation of operating system in servers.

• Development of spreadsheet for office petty cash
• Financial data entry and preparation of monthly petty cash statement
• Updating office fixed assets inventory
• Support to functional departments in resolving IT and network related issues such as installing and configuring hardware, application software and system software of computer systems as per the daily support required from other departments .
• Supporting other departments in terms of daily IT queries such as arrangements of international conference calls and their connectivity preparations prior the call.
• IT and network inventory management such as ensuring the provision of hardware devices.
• Vendor administration such as bill management of all purchased hardware devices of particular departments.