概要

Energetic and results-driven professional with more than 4-year experience in customer service and knowledge in accounts receivable and collections, along with my abilities in time management, communication, and leadership.

工作经历

公司标识
Assistant Branch Manager
Aimfit Fitness Studio
Jan 2019 - 代表 | Islamabad, Pakistan

● Build a healthy and positive instructor team culture* at the branch.
● Increase profitability by maintaining an optimum schedule of classes.
● Achieve a minimum Gross Profit Target by capping the cost of sale.
● Achieve a minimum average class attendance target*
● Maintain Branch Instructor Leave Targets.
● Manage expenses & Branch Budgets
● Supervision of all Branch Operations Staff to run smooth branch operations
● Supervision of all branch operational activities*
● Recruitment and training of new Branch Operations Staff
● Supervise and undertake all administration tasks related to the branch
● Maintain health and safety standards.

公司标识
Business Associate
Aimfit fitness Studio
Sep 2016 - Jan 2019 | Islamabad, Pakistan

1.Email summary of all daily sales and expenses to OD. 2.Studio Client Management Software usage 3.Daily cash register Management. 4.Client Communication 5.Oversee studio repair, maintenance and upgrade. 6.Maintain studio inventory and monthly buying of supplies. 7. Pay all studio bill payments and instructor and studio staff salaries every month

公司标识
Customer relation officer
Sybrid Pvt. Limited
May 2016 - Sep 2016 | Islamabad, Pakistan

Manage customer arrivals to maximize relationship building opportunities. Improving the overall customer relationship, delivering reliable administrative support and customer service.
Acknowledging customers promptly and treating them in a courteous manner. Finding out what information, products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information. Maintaining a strong knowledge of products of the company.
Assist in the analysis of customer trends to enhance sales and service management process and Pre-requirements.
Sales activity planning, including reviewing existing customer files to identify sales opportunities

学历

Virtual University of Pakistan
硕士, 科学硕士学位, ‎
Business Education
2020
University of the Punjab
学士, BSc, BSC‎
Computer Science, Mathematics, Statistics
2015
Federal Board
中级/A级, 普通科学学生, HSSC‎
所占比重 55%
2013
Federal Board
大学入学/0级, 科学, SSC‎
Computer Science, Mathematics, Physics
所占比重 65%
2011

技能

熟练 Client Relationships
熟练 Computer literate performer
熟练 Computer/Technical Literacy
中级 Emphasizing Excel
初学者 Financial Analysis
熟练 Highly computer proficient
中级 marketing and sales representative or relevant
熟练 negotiation
中级 printer etc.) - Knowledge of office management
熟练 Sales
熟练 - Proven experience as front desk representative
中级 Accounts Administration
熟练 Accounts Administration
熟练 Aesthetic Procedures Knowledge
中级 Analysis of Information
熟练 Answering Inquiries
熟练 Attitude and Appearance
中级 Basic Knowledge of Finance & Accounting
熟练 Branch Support.
熟练 Building Relationships
熟练 computer opreation
中级 Conservation Awareness
熟练 Coordination Skills
中级 CRM Command
中级 Cultural Sensitivities
熟练 Customer Relations
熟练 Customer Service Attitude
熟练 Data Miniing
初学者 Dealing with Online Stores
初学者 Distribution Analysis
熟练 Email Writing
熟练 Employee Engagement
中级 Feedback Assessment
熟练 Fluency in English • Willing to work evening
初学者 Forex Market Knowledge
熟练 Good Spoken English
中级 Handling Assignments
中级 Highly acceptable verbal and written skills
熟练 Inventory Handling
熟练 Japanese Teaching
中级 Multitasking Skills
熟练 Negotiations
熟练 No experience required
熟练 Operations Tasks Management
熟练 Oral Verbal communication
初学者 Order Processing
熟练 Performance Management
熟练 personal Relationship
中级 Persuasion
初学者 Presentation Development

语言

熟练 旁遮普语
熟练 英语
熟练 乌尔都语