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概要
Looking for a position of Internee/Officer in the field of Human Resources.
Engaged with the field of Customer relationship management, with excellent communication skills with great interpersonal skills, successfully balance the needs of customers with the best interests of the company, having command on following aspects.
1. Providing exceptional customer service promoting organization’s products and services.
2. Accurate data input and maintenance of client information in CRM system
3. Understanding customer concerns and Investigating their problems
4. Communicating within the Company.
5. Giving suggestions for product improvement.
6. Achieving target assigned by the Management
7. Liaising with other departments in ensuring that services are been rendered satisfactorily and on time to meet customer's expectation.
8. Having the depth knowledge of CRM and GNB system and calling software named Outsource,
Vicidial, Altitude, Avaya.
工作经历
Customer Relationship Officer
