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概要
Committed and hardworking individual having experience of processing transactions and assisting customers.Dedicated to resolving issues.answering customer questions.
工作经历
Customer Support Officer
Customer Service Representative (May 2021 till now)
• Provided customers with quality assistance through phone calls, emails and internet chats.
• Accurately verified information and updated information databases as necessary.
• Offered new services based on customerneeds.
• Discussed promotions, products and anything pertaining to better and more satisfactory service for the customer.
• Showed a clear understanding of departments and their procedures.
• Redirected calls as needed and worked with supervisors to address any outstanding issues or concerns.
• Continually sought to promote the mission and brand of GiftKarte by providing excellent customer service at all times.
Customer Service Representative
Administrative Management
