概要

Throughout my career as a Sales & Support Specialist, I have consistently demonstrated a strong ability to build lasting relationships with customers and drive sales growth. With excellent communication skills, I have consistently exceeded sales targets and delivered exceptional customer support. My expertise in consultative selling, product knowledge, and problem-solving has enabled me to win new business and retain existing clients. Additionally, I have a proven track record of providing high-quality customer support through effective communication, prompt issue resolution, and follow-up. As a result, I have gained a reputation for being a reliable and trusted advisor to customers.


项目

American Accent Reduction & Fluency Program

工作经历

公司标识
Business Unit Manager
Hailogics Inc.
Feb 2020 - 代表 | Karachi, Pakistan

 .
Skills Required:
Website platforms, sales, customer support, project management, fluent English, technical knowledge

Led generation on Upwork and secured clients as Business analyst and Sales to evaluate their needs.
Providing timeline and framework to clients to secure the deal.
Managing the project after the deal is done, ensuring perfect communication via phone, email, and messages.
Building trust with clients through effective communication and project management skills. 

公司标识
Senior Sales Manager
Salsabil Technologies (Pvt) Ltd
Feb 2021 - Feb 2022 | Karachi, Pakistan

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Skills Required:
Website Upsells, sales, customer support, project management, fluent English, technical knowledge

Streamlined account transitions for improved customer satisfaction
Collaborated with sales and marketing teams to understand customer needs
Taught new upsell techniques to the customer support team 

公司标识
Assistant Manager, Business Development
Olive Digitals Pvt. Ltd.
Jun 2020 - Jan 2021 | Karachi, Pakistan

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Skills Required:
Website Upsells, sales, customer support, project management, fluent English, technical knowledge, Client coordination, project delivery

Creating Upsell Opportunities
Delivering the best possible customer support
Meeting the monthly target of USD 13K 

公司标识
Sales Executive - Team Lead
Koderlabs
Mar 2019 - May 2020 | Karachi, Pakistan

Skills Required:
Team building, sales, customer support, project management, fluent English, technical knowledge

Conducted regular meetings with existing clients to build positive and productive relationships.
Evaluated current service needs and product satisfaction levels with established customers.
Collaborated with sales and marketing departments to support business objectives and client acquisition
Closed new business and streamlined transition accounts to customer relations department. 

公司标识
Business Development Executive - SEO
Right Solutions
May 2017 - Jul 2017 | Karachi, Pakistan

Business Development:
Web Development - Search Engine Optimization

公司标识
Business Development Executive
RIGHT SOLUTIONS PVT. LTD.
May 2017 - Jul 2017 | Karachi, Pakistan


Provide Online Marketing Solutions to leads through outbound medium.
Search Engine Optimization Solution,
Web & Graphics Solutions
E-Commerce Solution. 

公司标识
Team Lead
Inclip Solution Pvt. Ltd.
Mar 2017 - May 2017 | Karachi, Pakistan


B2B marketing
Business Development
Proposal Making

公司标识
Sales Executive
Dgs
Dec 2016 - Jan 2017 | Karachi, Pakistan

Inbound Sales

公司标识
American Accent Trainer
Lingo School Of Languages
Feb 2009 - Dec 2016 | Karachi, Pakistan

1. American Accent Trainning
2. Relationship Manager
3. Counselling

公司标识
Senior Officer
Tradekey Pvt. Ltd.
Dec 2013 - Nov 2016 | Karachi, Pakistan

1. Online Marketing Advertising
2. Business Development Solution
3. Industrial Growth Solution
4. Business Development in assigned territories.
5. Costumer Handling
6. Costumer support
7. Costumer Service
8. B2b sales
9. Meeting Assigned Targets.

公司标识
Sales Executive
Classic Logistics & Transport
Apr 2012 - Dec 2012 | Karachi, Pakistan

1. Freight Forwarding
2. Business Development
3. Marketing

公司标识
Sales Agent
Call Max Call Centre
Oct 2011 - Apr 2012 | Karachi, Pakistan

1. Bell Canada Campaign
2. Duct Cleaning Campaign

学历

Hamdard University
学士, 工商管理学士学位, BBA (2019)‎
Marketing, Advertising
CGPA /4
2019

技能

熟练 American Acssant
中级 Business Development Strategies
中级 Business Strategies
熟练 Client Relations Management
熟练 Coordination Skills
熟练 Executive Level Presentation Skills
熟练 Executive Presentation Skills
熟练 Fluent in English
熟练 Global Business Development
熟练 Live Chat Handling
熟练 Negotiation Skills
熟练 Night Shift
熟练 Relations Management
熟练 Social Skills
熟练 VAS Support

语言

熟练 乌尔都语
熟练 英语