概要

I have graduated from Cardiff Metropolitan University, UK with MBA in marketing and hope to put this to use in the field of marketing industry. As of bachelors I have done BS in Electronics from SSUET, Karachi.
The course covered many topics, and I was particularly drawn to marketing management strategic marketing. I am looking to develop specialist skills in this area and build a successful career.
I have put my course theory into practice in a variety of ways, locations, effectively and have almost 4 years of experience most recently as market research executive / marketing executive with the UK based firm namely Ruyee Consultants.

项目

Computerization of DRTA and PTA Offices

工作经历

公司标识
Customer Success Specialist
IBEX Global
Aug 2020 - 代表 | Karachi, Pakistan


Confer with customer via chat aiming on retaining the customers with exceptional services by understanding the needs of the customer and providing the best solutions to make the customer satisfied.
Keen focus on the customer life time value (CLTV) when conversing with the customer over chat.
Utilizing all the resources in hands to ensure that best resolution is provided in timely manner to give customer the exceptional experience of service.
Strictly follow the guidelines described by Walmart when dealing with customers to resolve their issues.
Placed among top 10 consecutively for 3 months, October, November and December, with CSAT score of 83.6, 83.4 and 93 respectively.

公司标识
Senior Counselor
PFL Education Pvt Ltd
Oct 2019 - Mar 2020 | Karachi, Pakistan


Generating leads with social media platforms via advertisements and reaching out clients to meet to details regarding business immigration and immigration to USA, UK, Canada, Australia and New Zealand.
Ensured client inquiries are handled professionally and substantial information is provided to customers.
Building relationship with universities by signing contract, fulfilling the requirements that are intended by universities, making position of company better in market.
Dealing with students and directing them towards best options fitting their profile for USA, Canada, Europe, China and Turkey after extensive research and assessment.
Preparing and checking all the documents required to file the profile to obtain visa from the respective visa granting body.

公司标识
Business Development Manager
Ashrafi Travels
May 2016 - Oct 2019 | Karachi, Pakistan


Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Created reports and presentations detailing business development activities to motivate employees and brief them of the performance of business.
Complied product, market and customer data to forecast accurate sales and profit numbers for better management.
Ensured client inquiries were handled professionally and efficiently making customer satisfied and maintaining fruitful long-term relations.
Researched and identified opportunities for growth of the business by introducing new services of visa application, pilgrimage services, tour packages and delivery services.
Worked with existing customers to increase sales of products and services by offering new services introduced by business such as documents preparation, visa filling etc.
Scheduled promotional activities in accordance with available inventory and staff resources to generate further leads for growth purposes.
Reached out to potential customers via telephone, email and in person inquiries detailing the services provided by business.

公司标识
Marketing Executive
Ruyee Consultants
May 2013 - Mar 2016 | Greater London, United Kingdom


Meeting and discussing with students the courses they want to study in the UK in particular London.
Undertaking proper research and provide best possible suggestions on curriculum and materials from education institutes fitting the profile of student.
Ensuring that all requirements are completed from the office before sending documents to university to issue confirmation of acceptance for studies (CAS).
Follow up with the universities in regard to the application of the student to be done in the given session so the students can start semester on the time.
Visiting universities in London to ensure the standards, locations and facilities provided by universities so students are given full fledge information regarding the university.
Building relationship with universities by signing contract, fulfilling the requirements that are intended by universities, making position of company better in market.
Signed contracts with numerous universities such as University of East London, Birmingham University, London School of Commerce, etc.

公司标识
Systems Engineer
Transport Department, Government of Sind
Jan 2010 - Jan 2011 | Karachi, Pakistan


Joined the project of “Computerization RTA / PTA Offices” after graduation in December
2010 as systems engineer under Project Director’s Office.
Attended meetings with officials to discuss the proper needs of the system and analyzing the current situation of the offices that required computerization.
Held meetings in the Sindh Secretariat in the office of Secretary Transport and Deputy Secretary Transport for finalizing the essential for project.
Represented the project technicalities and requirements to the companies in the final meeting before submission of proposal.
Analyzed and evaluated the proposal on the defined criteria to determine the perfect company for job.
Surveyed the offices of RTA in Karachi and other parts of Sindh to prepare report on the needs and current situations of the offices delivered to project director for assessment and evaluation.
Started the operations by leading team of five persons to gather data for computerization starting from RTA Karachi. 

学历

Cardiff Metropolitan University
硕士, , MS/MBA‎
Marketing
所占比重 60%
2013
Sir Syed University Of Engg. & Technology Karachi.
学士, , B.E. ELECTRONICS‎
2009

技能

熟练 Excellent listening skills
熟练 Excellent skills in english
熟练 English speaking
熟练 academic writing
熟练 Aggressive Marketing
熟练 APA
熟练 B2B Marketing Strategy
熟练 B2B SOFTWARE
熟练 brand management
熟练 business plans
熟练 Business Strategy
熟练 Business Valuation
熟练 Campaign and CRM).
熟练 Canadian Immigration Law
熟练 case studies
熟练 Channel development
熟练 Client Follow up
熟练 command over English
熟练 Computer Literacy
熟练 CONSUMER MARKETING
熟练 coordination
熟练 Creative
熟练 Customer services
熟练 Designing Skills
中级 Distribution Network
熟练 Driving License
中级 e-bo
熟练 E-books
中级 excelling in class control
熟练 Facebook Advertising
熟练 Global Immigration
熟练 Good negotiations skills
熟练 hotel booking
熟练 Information Technology
熟练 Management.
熟练 Marketing
熟练 Marketing Management
熟练 MLA
熟练 Negotiation Skills
熟练 planned
熟练 Relationship Management
熟练 Sales Conversion
熟练 Sales Effectiveness
熟练 Sales Support
初学者 Shopify
熟练 Strengthening Client Relationships
熟练 Target Marketing
熟练 target oriented
中级 Telesales
熟练 Vendor Management Skills

语言

熟练 乌尔都语
熟练 英语

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