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概要
2 year as a Supervisor in control room at Albayrak turizm with TPL tracker knowledge.2 year as a Customer Support Executive. 2 year as a Cashier at supermarket.To excel my career and professional life with an organization that will utilize my knowledge about Management Sciences and personal abilities to benefit organizational growth and success.
工作经历
Operation Officer/Tracer
Tracking the vehicles.
Collecting data from the fleet staff and enter into excel sheets.
To make different reports in excell sheets from Tracker.
To handle Star Technology Tracker.
To make different enteries in spider entry software.
To handle PODs.
To make relationship with vendors and the company.
Worked with all finance departments to confirm, deny or pay other invoices.
To direct drivers about the way through Google Maps.
Control Room Supervisor
Daily Operations Plans
Real-time Tracking/Navigation of Buses via TPL Trakking System
Liaison between Field Staff and Upper Management
Handling complaints of passengers
Periodical Reports (CNG Filling, Total Travel & Consumption, Profit/Loss reports etc)
Support and manage field issues (routine & emergencies matters)
Coordination with Workshop Staff and Engineers about buses problem
Direct Reporting to Senior Managers
Supervisor & Technical Support Person
Make outbound customer service calls and provide service.
Coordinate, provide work direction to, and develop Intermittent Call-Center staff
Provide troubleshooting assistance to customers
Any other duties as assigned by the Call-Center Manager or Management
Work on special projects as assigned by management
Create a menu based on criteria provided by the guest
Memorized all company products and services to be able to answer all customer questions quickly and efficiently, and make relevant upsells.
Receive source data such as customer names, addresses, phone numbers, credit card information, and enter data into various customer service software
Able to set up laptop, headphones, microphones, Skype, or any other chat client service to converse with customers
Computer Operator
Make worksheets on Ms.Excel.
Makie daily register work.
Installing different software.
make attendence sheet for labour.
Type different speeches for the officers.
Email service with different offices and companies.
Make time table for the labours.
Teacher
Teacher
Cashier
Basic math skills.
Excellent interpersonal communication.
Ability to effectively manage your time and prioritize tasks.
Strong product knowledge and understanding of target customers.
Professional telephone etiquette.
