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概要
Excellent communicator and executive with a proven track record of corporate accounts management, customer care team, customer care operations and a crisp understanding of managing service levels along with improving cost efficiencies and process innovation.
Over 8 years working experience with rich mix of driving cross functional initiatives while owning corporate sales management, entrusted with the portfolio of PKR 400 million. Governance, change management are key competencies. Strategic thinker helps create, own and execute cross functional corporate plans and enables business analysis to become a competitive enabler for the organization. Successfully managed corporate sales and contact center teams to achieve KPIs by implementing best practices to market realities.
AREAS OF EXPERTISE
Relationship Management
Team Leadership Distribution
Business Analysis
Business Operations Optimum usage of resources
Business Development Dealer Management
工作经历
Area Sales Manager
Area Sales Manager
Territory Sales Supervisor
Team Leader - Contact Center
