- Worked part-time on various IT and networking short term projects as an independent service provider.
- Provided managed IT/Telecom services to various clients in Norway through Global Technology Coverage Company.
- Responsible for remote and on-site technical support on various tasks.
- Installation, configuration and troubleshooting of IT and networking devices.
- Configuration of Cisco’s routers, switches, firewalls and Microsoft services.
- Monitoring and troubleshooting of different network applications and services.
- Providing technical training to clients about network hardware/software.
- All aspects of office support (users, networks, wireless access, VoIP etc.)
- Gathering client’s requirements and providing feasible technical solutions.
- Currently residing in Pakistan and providing technical resources in Norway for short term technical projects

- Worked as the student assistant in Department of Telematics for Access & Transport Networks master course
- Conducted lab exercises and assisted students on tasks related to network design and scalability
- Assisted students on various assignments related to access & transport networks
- Assisted students in implementing SDN related concepts in lab
- Trained students on GNS-3 tool for various design and configuration tasks on Cisco devices
- Helped students with working on SDN Controllers
- Assisted responsible professor in different parts of the course
- Assisted students in performing lab experiments on Cisco routers and switches
- Gave a lecture on DOCSIS technology to master students
- Understanding of DOCSIS (coax) to LAN (ethernet) networks
- Helped students in understanding trending concepts (SDN, NFV, Carrier Ethernet, Hybrid Optical Switching etc).
- Reported to Assistant Professor

- Worked on Telenor Digital\'s summer project at VP Technology\'s team in Oslo.
- The project involved several parallel tasks for building a Mobile Virtual Network Operator (MVNO) for Telenor.
- Mainly responsible to carry a feasibility study on software defined networking (SDN) for a software telco.
- Research and development on SDN for Docker Networking to support various services and applications.
- Research on available SDN controllers (OpenDayLight, Ryu etc.) for analyzing their feasibility for Telenor\'s services.
- Analyzing possibility of connecting Docker cluster running various services using SDN principles.
- Worked on Opendaylight SDN Controller with Mininet VM and OVS Switch.
- Participated in Strategic Planning for introducing software-controlled applications and digital services in Telenor Digital.
- Shared knowledge and ideas on SDN with Telenor Research team.
- Participated in daily team meetings for discussing progress and issues in various parallel projects of MVNO team.
- Held training sessions for department and Telenor Global team on SDN controllers and applications.
- Demonstrated SDN controlled mini topology during intern’s presentations and showcased the feasibility of SDN for Telenor Digital\'s services.
- Reported to Manager MVNO.

- Worked as FLM engineer and looked after operations access network quality.
- Audited BTS & BSC sites for ensuring quality of PM and CM by OAN teams
- Monitoring & integration of alarms on OMCRs and NMS and resolving issues
- Analysis and presentation of snags at BTS BSC and LDI sites during audits
- Installation, integration and Commissioning of Ericsson RBS Equipment
- Worked with projects team for ATPs on PMCL (Mobilink) 3G Swap Project
- Ensured proper maintenance of both Telco and Non-Telco systems.
- Troubleshooting & Configuration of Ericsson Mini-link Traffic Node 2P, 6P, 20P
- Installation, integration and Commissioning of Ericsson RBS 6000 family
- Coordinated strategy implementation across region to improve access network quality
- Project planning and implementation and technical support on GSM/3G/4G sites
- Weekly meetings with client to gather requirements and prepare solutions.
- Responsible for technical documentation for management as well as client
- Provided technical support during access & core network up-gradation activities.
- Carried out acceptance tests on new hardware and telecom/power equipment.
- Carry out hardware and software expansion for the operational access network.
- Maintained PM Audit online database system and reported to management
- Coordination with vendors and subcontractors for handling various quality issues
- Reported to Regional Manager Quality Assurance

- Worked as OAN Engineer and provided 1st line technical support on 3G/4G Network.
- Worked as shift-incharge to handle O&M field teams for rectification of all issues to avoid network outage.
- Responsible for Planning & installation of hybrid & other smart solutions at sites
- Supervision of installation & commissioning of new BTS (Alcatel, Motorola), RBS, CISCO switches, wireless P2P nodes and ensured proper mapping of services
- Implementation of new BSC cutover, BSC re-parenting & live network migrations.
- Responsible to prepare nationwide outage reports and shared with management
- Responsible to close all open TTs with NOC at BSC, LDI (NE) and MGW sites
- Worked with Sales & QOS departments to highlight and resolve quality issues
- Worked with Customer Services department to close customer issues
- Provided technical support to IP MPLS NOC on CISCO routers and switches
- Inter-department coordination to ensure timely implementation of projects
- Monitored vendor performance & KPIs and reported to senior managers
- Lead Handover project of sites to vendor and prepared reports and presented
- Providing technical support to field teams on OMCR and taking follow ups to prevent network outage.
- Responsible for preparing NWD network availability reports and sharing with senior management
- Responsibilities also include vetting network outage reasons reports from vendor and share with management
- Coordination with PMO, NOC-Level-2 and BSS &TXN-Planning teams for various ongoing projects.
- Responsible to save OPEX and CAPEX using efficient power solutions and fueling.
- Coordination with NSS for Down DIUs/No-audio issues, BSC/MSC connectivity and EAS alarms issues
- Coordination with RF optimization team for issues related to low CSSR, TCH and DCR.
- Diagnosed problems in access and uplink network and rectified them on priority.
- Coordination with other operators for resolving power and security issues on shared sites.

- Started Internet services at Multan Office as the Node-Head for Comsats Internet Services Multan.
- Responsible for pre-sales & technical support for company’s various services.
- Assisted management in initiating projects and followed up implementation.
- Provided support to clients for broadband, CIR circuits deployment, VPN, QoS, fiber deployment, Virtual servers, Videocon, email and other company services.
- Prepared high level technical design solutions for new projects and services.
- Responsible for technical surveys, link installation and after sales support.
- Handling corporate sales for company devices and coordination with customer to get updated requirements and assisted management.
- CAPEX & OPEX control with thorough coordination with management.
- Worked on CISCO’s equipment & UBNT MIMO Devices for internet services.
- Network monitoring using and Nagious and MRTG tools.
- Understanding of routing and switching and fiber deployments.
- Installation, configuration & testing of CPE and DSLAM equipment.
- Conducted trainings on new networking devices and software for team.
- Evaluation of new technologies and preparing solution documents.
- Reported to GM Networks in Islamabad

- Operation & Maintenance of Access & Backbone Fiber Network
- Worked as team lead for LDN & Metro O&M teams of Ring-2
- Responsible for smooth O&M of Optical Fiber Backbone 2000Kms in Ring 2.
- Corrective and Preventive Maintenance of Optical fibre backbone network and ensuring 99.99% availability of network on 24/7 basis
- Design and management of Optical Distribution Frame (ODF) of Nodes and optical budgeting
- Supervised monthly health check activities at DWDM and Metro fiber links
- Lead O&M teams to rectify fiber cuts to avoid any outage and updated NOC
- Coordinated with various government authorities (NHA, Railways etc.) for ROW acquisition/permission before project implementation.
- Coordinated with contractor, suppliers and vendors for project deployment and follow up
- Site and ring audits to prepare and share quality assurance reports monthly.
- Testing of Optical Fiber links after terminations and joints
- Protocols by OTDR (EXFO & ACTERNA) and Power & Source meter equipment.
- Installation of ODF at Clients premises.
- Installation of Media Convertors at the Client premises
- Maintaining and upgrading DWDM system in Ring-2
- Locating the Optical Fiber Cable cuts and to rectify within the agreed SLA
- Maintained monthly OPEX record and updated management.
- Liaison with different vendors & internal stake holders for service provisioning and exploring infrastructure capabilities
- Continuous monitoring of already launched products through their life cycle in terms of quality of service, revenue, marketing communications, customer care & customer retention policies
- Ensure high level of customer satisfaction with the quality of the services
- Coordinated with various Supply chain department for managing Inventory and Logistics of supplies for both broadband and Project Ittehad.
- Ensure proper working of backup power sources like UPS, rectifier and generator and air-conditioning plants.
- Reported to Ring Manager