概要

Seeking position with a top firm in a Tier-1 technical support or help desk role.
Experienced and knowledgeable information technology professional with 1+ years experience seeks to contribute my training and acquired skills within a Tier-1 technical support or help desk role.
Key skills include Adept at Providing Computer Support Possess In-Depth Knowledge of Numerous Skilled in Systems Troubleshooting, Operating Systems Installations, Top Customer-Service and Help Desk Skills

工作经历

公司标识
IT Techincian
Pak College Institute Of Business & Computer Education
Jan 2019 - Jan 2020 | Karachi, Pakistan

Troubleshot any and all software/hardware/network issues that arose.
Expertly configured all office PCs to run at optimal levels.
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Performed hardware, software and network upgrades and repairs for all Institute's PCs
Provided exceptional customer service while carrying out daily IT-related duties

公司标识
Pharmacy Technician
Imtiaz Super Market
Oct 2018 - Dec 2019 | Karachi, Pakistan

Maintain proper storage and security conditions for drugs.
Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.
Price stock and mark items for sale.

学历

Pak College Institute Of Computer and Business Education
证书, Microsoft Office‎
Ms Excel, Ms Word, Ms PowerPoint
Completed
2019
Govt. Jinnah College For Boys
中级/A级, 理学院(工程预科), intermediate‎
MATHS, PHYSICS, CHEMISTRY
等级 B
2018
Eden Academy
大学入学/0级, 科学, Matriculation‎
biology, physics, maths
等级 A
2016

技能

中级 Accoount Management
中级 Accounts Administration
中级 Computer Installation
中级 Computer Operator
熟练 Critical Control Points Knowledge
中级 Data Comparison
初学者 Database
初学者 Distribution
中级 Handling Assignments
中级 Installation and Software Configuration
初学者 Inventory
中级 Microsoft Excel
中级 Pharmaceutical Sales
中级 Pharmacy Technician
初学者 Pursuing News Stories
中级 Selling Capabilities
中级 Tbricklaying
中级 Typing
中级 VAS Support
初学者 Warehouse
初学者 Warehousing
熟练 Windows Installation