Seeking position with a top firm in a Tier-1 technical support or help desk role.
Experienced and knowledgeable information technology professional with 1+ years experience seeks to contribute my training and acquired skills within a Tier-1 technical support or help desk role.
Key skills include Adept at Providing Computer Support Possess In-Depth Knowledge of Numerous Skilled in Systems Troubleshooting, Operating Systems Installations, Top Customer-Service and Help Desk Skills
Troubleshot any and all software/hardware/network issues that arose.
Expertly configured all office PCs to run at optimal levels.
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Providing technical support across the company (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Performed hardware, software and network upgrades and repairs for all Institute's PCs
Provided exceptional customer service while carrying out daily IT-related duties
Maintain proper storage and security conditions for drugs.
Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.
Price stock and mark items for sale.