概要

HI My name is Afifa i am from karachi. I have done  my graduation in BA and also done my DAE in office management/ secretarial management .I am doing a job at travel consultant from last 3 years .


My job description  we issued tickets ,refund Tickets  and also check after issuance quality check Tickets . Before The ticket issuance we check passenger booked itinerary ,baggage airline locater ,airline code ,destination ,ticket no , fare , ancillary  service And remarks and many others thing then we issue tickets. After issued the ticket we check all thing such as baggage  airline locater ancillary service, remarks  itinerary all segment should be HK no Un UC TK segment in booking and check many other thing. we also processed refund on both GDS worldspan and Amadeus .


we process full refund ,cancellation , tax refund , schedule change refund , partial refund and schedule change refund as per airline policy  and we do many other thing in my job.


工作经历

公司标识
REFUND OFFICER
TRAVEL AGENCY
Sep 2017 - Oct 2022 | Karachi, Pakistan

学历

University of Karachi
学士, 艺术学士, BA‎
Education
2020
GCT KARIMABAD KARACHI
大专, DAE‎
Office Management
Completed
2017
Board of intermediate Karachi (pvt )
中级/A级, 艺术系, inter‎
Education
2015

技能

初学者 Filling
初学者 Front Office Support
中级 Receptionist Telephone Operator
中级 Shorthand

语言

初学者 乌尔都语
初学者 英语