"Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible and to add valuable assets to your esteemed organization as an active member"
Managing incoming calls and customer service inquiries.
Generating sales leads that develop into new customers.
Identifying and assessing customers’ needs to achieve satisfaction.
Building sustainable relationships and trust with customer through open and interactive communication.
Providing accurate, valid and complete information to clientele by using the right methods/tools.
Meeting personal/customer service team sales targets.
Handling customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Following communication procedures, guidelines and policies.
Taking the extra mile to engage customers.