Experienced and professional IT resource with 10 years of valuable experience in IT Field. Accustomed to Leading and handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications. Bringing forth a motivated attitude and the ability to establish strong and productive relationships with other company members.
Leading Infrastructure Team in Pakistan,Managing the LAN & WAN over 400 nodes at different locations in Pakistan Head Offices (Islamabad),Karachi, Lahore and Peshawar.
Supervise,training of IT Service desk team, functions and ensure that IT support to all staff is being provided according to agreed levels and within agreed defined time frame in remote locations as well.
Assess hardware and software requirements of the company, identify vendors, get and compare quotes/specs and procure the equipment with coordination of finance and budget committee.
Overall, as a senior network engineer, responsible include configuring and managing network protocols and devices, ensuring that the network is secure, and optimizing the network for performance and efficiency.
Responsible for designing and implementing the organization\'s network infrastructure to ensure it is efficient, scalable, and secure. This includes selecting hardware and software components, creating network diagrams, and developing network policies and procedures.
Responsible for monitor network performance, troubleshoot network issues, and take corrective action to ensure maximum uptime and availability. Also implement security measures to protect the network from cyber threats such as malware, viruses, and hacking attempts.
Work closely with other IT teams such as developers, operations, and security teams to ensure that the network infrastructure supports the organization\'s business objectives and meets regulatory requirements.
Responsible for configuring firewalls to ensure that the network is secure and protected from potential attacks. Also responsible for configuring WAFs to ensure that web applications are secure and protected from potential attacks.
Senior network engineers maintain documentation of network configurations, policies, and procedures. Also provide regular reports on network performance, security, and compliance.
Senior network engineers may be responsible for training and mentoring junior engineers, providing guidance and support on technical issues, and ensuring that the team follows best practices and standards.
Oversees the day-to-day administration of all network components including hardware, software and
services including Switches, Router, Firewalls, different roles and features, provisioning and
troubleshooting telecom provider services.
Good understanding of Network Drawings, Planning of Projects and making LLD (Low Level Design),
Integration
Script, Migration Script, MOP (Method of Procedure) and PPT Solution.
Hands on experience on configuring EVPM, MPLS, ISIS, OSPF, BGP, L2vpn, L3vpn, VRRP,
Design the network in Three layer Hierarchy (Access, Aggregation and Core Layer)
Oversees the day-to-day administration of all network components including hardware, software and
services including ZTE Switches, Router, Firewalls, different roles and features, provisioning and
troubleshooting telecom provider services.
Ensures routine preventive and corrective maintenance to improve service node uptime and network
target KPIs.
Gave training session to the team about the working and new scenarios of the projec
• Provided Technical Support for Global IT infrastructure and providing online remote support to international offices including offices in Houston, Denver (USA), Dubai, Calgary (Canada), Malaysia.
• Experience with Windows 2008 servers, Active Directory, DHCP, DNS, FTP management, design and implementation.
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to higher level in accordance with escalation processes.
• Microsoft Messaging and client – (Outlook Configuration and Troubleshooting)(Microsoft LYNC Installation and support)(Client VPN )
• Desktops, laptops, IPhones, printers, networked copiers, NIC’s, basic LAN/WAN connectivity and others as assigned.
IT SUpport engineer