概要

As an accomplished Bachelors of Business Administratio BA (Hons) with a solid background in successfully driving a solid background in successfully driving dramatic results in Human Resources, I believe I offer expertise that would be of benefit to your organization. With a hands-on approach, strong leadership skills, and a focus on achieving operational excellence as my strengths, I would like to explore the possibility of putting my knowledge and skills to work for you.
 
During the long stint of my career, I have garnered extensive experience of Manpower Planning, End to end recruitment, talent management, Design & implementation process, HR Operation, Payroll, General Administration, Vendor payment. Market handled Middle east/ China/ Africa/ Asia. Utilising broad scope of my knowledge in the field, I have successfully developed and implemented Human Resources strategies to improve the lifecycle of the employees and to deliver best practices for welfare of the employees. Designed and implement various process for the benefits of the organization and the employees. Recruiting right talent with cost effective source and meeting the time found. Accurate processing of payroll and succession planning.
 
Among my strengths, I am disciplined and hard-working with a demonstrated ability to balance the competing demands of multiple projects. Passionate about providing service excellence, I have established a long-standing reputation as an effective and valuable employee. With a record of success behind me, I am confident that I will be an asset to you as well. I would be pleased to have the opportunity to discuss future employment and look forward to speaking with you.

项目

A Survey on the Impact of Service Quality on Customer Satisfaction across Budget Hotels in Kuala Lu
Impact of service quality on customer satisfaction across budget hotels

工作经历

公司标识
Customer Service Representative CSR
Server Center
Oct 2021 - 代表 | Karachi, Pakistan

Started working with server center as customer service representative CSR, it's remote job working from home. This is best experience for me to make my self useable for most updated applications which helps me to get available for the customer's queries

公司标识
Customer Service Executive
Ibex Global
Sep 2019 - 代表 | Karachi, Pakistan

Working as Customer Service Executive, it’s been nice to perform such duties towards providing the best customer services to make revisit the customer. During this much period of time have much got the product knowledge, and got much to do. The duties are: provide the solution for the customer queries by using technology (SOP’s, Backed, X.lite, and so on.

公司标识
Co-ordinator
Yunus Textile Mills Ltd
Sep 2020 - Oct 2021 | Karachi, Pakistan

Worked as co-ordinator. During period my job was to to get update about stocks, available orders and so on in co ordination with higher level staff we make that the processes are going smooth mostly we use Ms Excel, outlook and Ms word in our processes.

公司标识
Human Resources Management Executive
Mujahid Oil Refinery Pvt Ltd
Aug 2018 - Aug 2019 | Karachi, Pakistan

Working as a Human Resources Management Executive, the role assigned recruit, screening, interviewing and placing employees, employee extension and retention. Also handling employee relations, payroll, benefits, and trainings. As Human Resources Management Executive had to direct and coordinate the administrative functions which are being taken at Mujahid Oil Refinery Pvt Ltd for further employee development.

公司标识
Admin Co-ordination Officer
CSS Comex Academy
Jan 2017 - Jul 2018 | Hyderabad, Pakistan

Worked as Admin Coordination Officer at CSS Comex Academy Hyderabad, Sindh, Pakistan. CSS Comex Academy relates to educational industry. The Job varies by the period of time, sometimes recruiting students, training them a week before attending professors lectures, keeping eye on account section and HRM section. This quality of job has provides the management as well HRM experience which will surely be helpful while working at different firms and their different divisions.

公司标识
Intern
Travel Smart SDN BHD
Sep 2016 - Oct 2016 , Malaysia

Worked as an Internship Trainee at Travel Smart SDN BHD related to tourism industry for a month. The role was to Administrate the process which was being taken at company like HR activities, planning the tours, making the itinerary for customers and marketing for company packages, plans at social media and company’s website. This kind of experience have given an idea of management, risk taking, market analyzing and accounts maintenance. I believe this real job experience/skills will be helpful in future undertakings.

公司标识
Intern
National Bank Of Pakistan
Sep 2015 - Oct 2015 | Larkana, Pakistan

worked as an Internship trainee at National Bank of Pakistan. This internship program was required by the Asia Pacific University of Technology and Innovation During the Bachelors degree. It can be done anywhere in world the duration was two months. During the internship period my job was variant at variant departments of the bank, such as HR activities (like employee retention and etcetera), Bill Payment Section, Account opening and closing section, Cheque books and ATM section. This unique opportunity has offered a better chance to apply the skills that have been learning throughout the studies as well as for the future undertakings.

学历

Asian Pacific Institute Of Information Technology (A.P.I.I.T)
学士, 工商管理学士学位, BA (Hons) Dual Degree Received From Staffordshire University, UK. At Asia P‎
International Business Management, Financial And International Financial Management, Supply Chain
CGPA 2.83/4
2016
Classic Computers, Larkana
大专, DIT‎
Java, Cplus, Microsoft Tool Kit and much more
Completed
2010
Szabist IMC, Larkana
中级/A级, 理工系(医学预科), HSC‎
Physics, Chemistry, Biology, English and so on
等级 B
2009
Govt Pilot Higher Secondary School, Larkana
大学入学/0级, 科学, SSC‎
General Science, Chemistry, Physics And Biology English And So On
等级 A
2007

技能

初学者 B2C Marketing
熟练 Convincing People
初学者 CRM
初学者 Customer Service Management
初学者 Customer Service Manager Certification (CSMC)
初学者 Customer Service Operations
熟练 Excellent speaking skills in the target language
熟练 Influential Communicator
中级 Official Assignments
初学者 Operations Responsibilties
中级 Product Research
初学者 Project Team Management
初学者 Supply Chain

语言

熟练 乌尔都语
熟练 信德语
熟练 英语