I have worked as service technician on all kind of vehicles as well as Armoured vehicles like BMW, Mercedes, Land Cruiser etc.i also have experience of administration, arranging workshops, meetings etc, repair and maintenance of vehicles as well as procurment related work.
Responsible to handle country wide repair & maintenance of 150 truck fleet at in house workshop & on route, frim Islamabad to Karachi.
Vehicles inspection & record maintaining, day to day maintenance activities, correspondence with vendors & manufacturer & record keeping.
Weekly breifing to Chairman on parts inventory & happenings etc.
Managing fleet maintenance, vehicle inspection and operations for more than 150 vehicles, Pick & Drop shift management, fuel filling, and monthly reports to head office. Misc. administration work including procurement and vendor addition to meet office requirement completion of projects i.e. setting up workshops in different cities for company operated vehicles etc. Renewal of commercial vehicles route permits, acquiring fitness certificates and time to time vehicle inspection to keep vehicles in running condition, in Islamabad, Peshawar, Faisalabad & Lahore offices.
Preparing weekly and monthly running & fuel consumption reports. Prevention of fuel pilferage on sites and timely fueling so that the system keeps running without any interruption.
Looking after procurement to meet fleet dept. requirements using ERP system which includes vendor search, negotiation with vendor regarding rates and also to maintain company standard. Addition of vendors in ERP system, receiving & cross checking of goods ordered, bills processing, payments follow up.
Responsible to handle service workshop as well as customer related matters. Paint related & Quality control assurance, final check-up for paint work, Customer satisfaction, Customer Follow-Up, handling Customer complains for Mechanical & Paint work.
Responsible for special attention on Come Back jobs.
Monthly reports to PME, U.A.E. Technical reports uploading, Warranty matters dealing and Goodwill claims follow up with PME.
Parts Ordering, follow-up & informing to customers etc.
Responsible for the pick & drops of Diplomats, officials, vehicles maintenance, monthly reports, Incoming &outgoing mail, Visa process for Diplomats etc
Also responsible for all Logistics support related matters of Embassy Motor Pool, administration matters, record updating, file keeping, monthly reports to HQ in DC. Directly reporting to Director & Deputy Director, preparing their tour plans, tour routes all hotel bookings their pick & drops etc.
Responsible to handle technical matters of the workshop as well as customer dealing.
Responsible for warranty related matters of vehicles from inspection, approval till claim submitting to Karachi DFML Head office.
Also done maintenance work by hand.
Responsible to supervise service workshop, dealing with diplomats, handling BMW service issues including mechanical work & as well as vehicle software updating as instructed by our principle i.e. BMW AG Germany. Responsible to handle warranty related issues of the vehicles with Head Office and with BMW AG-Germany. Also performed duties as acting Service Manager of workshop to a certain time of period.
Also responsible for warranty related matter from raising Technical Analysis Report (TAR) till execution of work and updating DML Head office Karachi & correspondence with BMW-AG Germany.
Also responsible for procurement, Workshop Accounts, Cash Online etc.
Responsible for supervising workshop including engine overhauling, customer dealing as well as taking care of accounts.