概要

Education:           BCS, BA, ACMA (Partly Qualified)

Expereince:          15 Years expereince in Banking

Departments:       Branch Operations, Centrlized Operations, ADC Operations,  P&Ps, Core Banking

Levels:                 Experience @ Branch, Region & Head Office

Organizations:       Bank of Punjab, Faysal Bank, NRSP Microfinance Bank

Started career as "Customer Services Officer", this process of learning and growing has been continuing through serving customers, improving own skills, coaching, leading. motivating team and helping them to perform beyond their potential.

项目

Islamic Banking Division - Operations
Currency Management - Machine Sorting
Developed AML KYC Policy, FATCA & CRS Guidelines
ADC Operations, Reconciliation & Dispute Resolution
Direct Clearing Arrangement of Microfinance Bank
Branches Support - Core Banking Upgrade

工作经历

公司标识
Area Operations Manager (Bahawalpur Region)
Faysal Bank Limited
Jul 2018 - 代表 | Bahawalpur, Pakistan

Managing overall Oprations of Bahawalpur Region Branches
Ensuring the best customer experience through skilled & motivated Team
Ensuring 24/7 uninterrupted services through ATMs 
Managing premises of all branches & ambiance at the best possible level
Identification, escalation and resolution of all branch level issues pertaining to GSD, IT & Operations 
Quarterly Assessment of Branches & Report sharing with Branches & Head Office 
Keeping the Team informed for every new change and every new requirement 
Ensuring compliance of bank's policy, prcoedure & service standards
Monitroing management of stores / record keeping at branches
Ensuring improvement in Internal Control Review & Inter Audit Ratings
Periodical Training on existing & new requirements 
Hiring & adminsitaration of Staff 

公司标识
Manager Centralized Operations and Policy Procedures
NRSP Microfinance Bank Limited
Aug 2016 - Jun 2018 | Bahawalpur, Pakistan

Compliance to Minutes of the Senior Managemement Committee Meeting
New products configuration testing in CBS
Developed FATCA & CRS prcoedures & guidelines for branches 
Assiting Head Operations in overall affairs of Department
Training Planning & Execution
Maintenance of Risk Register & its compliance
Response & compliance to internal, external & regualtory communications/letters 
Printer & Secuirty Stationary Management  

公司标识
Manager Policy Procedure and Governance
NRSP Microfinance Bank Limited
Jan 2016 - Jul 2016 | Bahawalpur, Pakistan

Process & System Gap Analysis
Review of Internal Audit Reports and Compliance 
Compliance Plan to SBP Inspection 
Lasoning with other Departments and thier HODs

公司标识
Manager Branch Banking Operations
NRSP Microfinance Bank
Oct 2013 - Dec 2015 | Bahawalpur, Pakistan

Joined to Lead over all branch operation network under reporting to Head Operations (That time 60 branches, which later gorwn upto 120 branches)
Started NIFT Clearing 
Started issuance of PO/DD
Finalized Branch Operations Manual
Developed AML KYC Policy for the Bank 
Centralized Term Deposit Issuance 
Established ADC Operations, Reconciiation & Dispute Resolutin Unit
Managed monthly & quartelry training sessions

公司标识
Manager Operations
Faysal Bank Limited
Jan 2007 - Oct 2013 | Multan, Pakistan

Joined Faysal Bank as Customer Services Officer in Jan 2007
Worked in Clearing, Remittances, Account Opening & Lockers
Promoted as "Customer Services Supervisor" in 2008
Promoted as "Branch Operations Manager" in 2010
As "Branch Operations Manager", served different branch in Vehari, Hasilpur & Multan
Worked as lead for Multan Region during upgradation of Core Banking System (2013)
Specially appointed to start operaions at newly operned branches (Khanewal, Mian Chunnu, Haroonabad, Hasilpur)

公司标识
Cash Officer
The Bank of Punjab (BOP)
Jun 2006 - Dec 2006 | Multan, Pakistan

Cashier Job, posted at regions Main Branch Multan Cantt.
Cash Receipts & Payments
Utility Bill Receipts 
Deposit Mobilization

学历

Al-Khair University
学士, 商学士/理学士, BCS‎
Computer Science
所占比重 80%
2003
GOVT COLLEGE OF COMMERCE MAILSI
中级/A级, , D Com‎
Commerce
所占比重 54%
2000
Govt High School Mailsi
大学入学/0级, , Matric in Science‎
Science
所占比重 73%
1998

技能

熟练 ADC Operations
熟练 Administration
熟练 Branch Banking Operations
熟练 Coaching & Training
熟练 Communication
熟练 Customer Services
熟练 Decision Making
中级 Policy & Procedures
熟练 Team Management Skills

语言

熟练 旁遮普语
熟练 英语
熟练 乌尔都语

Yasin 联系人

Mian Sajjad Sajjad Akhtar
NRSP Microfinance Bank
Muhammad Adeel
NRSP Microfinance Bank Ltd
Tauqeer hassan Khan
MCB ISLAMIC BANK
Ali Malik
NRSP Microfinance Bank Limited