A results-driven, customer-focused Full Stack Developer with 4+ years of experience who can think “out of the box”.
Strong written and verbal communications. Interested in a challenging technical track career in an application development environment.
Working as project manager, technical and business expert, bridging the gaps between business teams and technical/product development teams. Translate business challenges into technical requirements for easy understanding and well-defined deliverables to provide solutions for dynamic business needs. Handling each phase of the System Development Life Cycle, from project scope locking to final UAT.Major Projects:
DBSS 0.6: Played my part in testing and go-live activity. Participated in UAT of B2C segment on multiple platforms (Web, Desktop, and Android)
Franchise Onboarding: Transformation of a traditional paper-based process into a fully system-based system.
Single-handedly initiated, designed, developed, and executed flagship projects. Experienced all stages of the System Development Life Cycle from requirement specification to post-deployment operational support. Worked closely with sales and operations teams to identify improvement areas in different business processes and provided solutions.Major Projects:Jazz Point - The Channel Management System (http://jazzpointbms.jazz.com.pk/): Developed a system to support the following tasks for the Channel Planning & Distribution as an in-house developer
User Management (Role & Access Management)
Inventory Management (Stock Receiving, Issuance, Movement, Tracking, Disposal/End of Life)
Franchise & Retailer Enablement (Biometric Device Whitelisting, Blacklisting, Blocking/Unblocking, Restrictions)
Repair & Maintenance (Ticket Tracking System for Biometric Devices Repair & Maintenance, Cost Approvals, Invoicing, TAT Escalations)
Multiple Utilities (Sales Campaign Tracking, Channel Master Data, Daily Dashboards/Reporting Emails)
Worked as Software Engineer where I participated in business requirement specification sessions with clients and other stakeholders, effort & cost assessment. I was leading a team of 3 engineers in the development of new products and providing on-demand operational support for existing products.
While working with DS360 (in a home delivery service business) as a software engineer, I developed a complete Business Support System "DS360 Management System". Major components of the system are as mentioned below:
Call Center Order Booking App (Windows Forms Application)
Web Portal (ASP.NET WebForms) which consists of the following components
Online Order Tracking (rider, route, TAT escalations)
Customer Management (profile, history, SMS alerts)
Inventory Management (multi-store model)
Reports (Order status, completion ratio, daily closing report, profit/loss report, etc.)
http://www.techsoulpk.com/Worked as a junior software developer where I was a supporting team lead in the development of new products, operational support for existing products. Also, provided on-demand customer support on a regular basis to support business continuity.Major Projects:
Development of Partner - 1: A customer relation system for profit sharing and winning better client loyalty, based on a user reference system. Played a key role in the whole system development, from software design to implementation and maintenance after deployment. http://www.partner1.com.pk/
Transformation of IBS - POS: Previously, IBS POS was a Windows Forms Application Application. I converted it to ASP.NET WebForms Application for better performance and better Integration with RMS (Warehouse Management System, another product of Techsoul).