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工作经历
Supervisor operations
Directly dealing with the client, managing the floor operations, handling the team, operations management, making sure to run the operations smoothly in accordance with compliance, coordinating with internal management
Customer service representative
Worked as customer support representative for US based clients
International client support executive (US)
Worked in a US based \"Sovereign Medical Group\"as patient support services inbound out bound calls, dealing with patient quries regarding medical bills and medical insurance, medical debt collection, Negotiation of bills, corresponding with Doctor office and billing department for solve issues and escalating them to the concerned departmentK
Recording of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Client services executive US Based
Worked as a client services executive in a medical billing company based in New York
Was handling referl labs project all correspondence , Lab information systems and Lab portals
