概要

Passion for delivering excellent customer service; dedicated to progressing my career within the customer care and support industry. Currently seeking a leadership role.

工作经历

公司标识
Operations Incharge
Innovative Tourism
Feb 2020 - 代表 | Dubai, United Arab Emirates


公司标识
Customer Support Representative
Xpert Ecommerce
Apr 2019 - Nov 2019 | Karachi, Pakistan


Xpert Ecommerce was a customer support center for an American Ecommerce Apparel company called Calibre Apparel Inc. It was a drop shipping Business. I used to work from home in Karachi and Dubai as well.

公司标识
Operations and Tourist Guide
Desert Pearl FZE
Nov 2013 - Dec 2018 | Dubai, United Arab Emirates


公司标识
Customer and Services Consultant
One World Travels LLC
Dec 2011 - Oct 2013 | Dubai, United Arab Emirates


公司标识
Floor Manager
Call Zone International
Apr 2008 - Sep 2011 | Karachi, Pakistan


公司标识
Call Center Agent
90 Degree Promotions
Oct 2006 - Mar 2008 | Karachi, Pakistan


公司标识
Distribution Supervisor
Continental Distributors
Apr 2003 - Jan 2007 | Karachi, Pakistan


学历

University of Sindh
学士, 艺术学士, Bachelors in Arts‎
History of Economic Thought
2011

技能

熟练 Attentive listening
熟练 Call handling tactics
熟练 Clear and Effective Communication
熟练 Empathy/ Sympathy
熟练 Excellent phone presence
熟练 Problem-solving
熟练 Strong Telephone Skills
熟练 Willingness to go the extra mile
熟练 Appointment Setting
熟练 Fluent In English Language
熟练 Online Sales
中级 Social Media Management
熟练 call center
中级 Call Center Development
熟练 Closing
熟练 Sales order management solution
熟练 Able to Work in Night Shif
熟练 Accoiunting
熟练 Account Management
熟练 Accounts Administration
熟练 Affressive Marketing
熟练 Air Ticketing Knowledege
熟练 American Accent
熟练 American Acssant
熟练 American or British Accent
熟练 Analytical and Comprehension Skills
熟练 Analytical Skill
熟练 Analytical Skills
熟练 Analytical Support
熟练 Answering Inquiries
熟练 Architectural Skills
熟练 Aseptic Technique Knowledge
中级 AT&T
熟练 AutoCAD 
熟练 B2B Sales
熟练 Basic Computer
熟练 Bio Surgery
中级 Blogs Wiring
熟练 Boutique Knowledge
中级 BPO Supervision Skills
熟练 Branch Support.
熟练 British Accecnt
熟练 British Accents
熟练 Building Strategies
熟练 Business Development Strategies
熟练 Business Dnvelopment
熟练 Business Writing
熟练 Call Center Development
熟练 Call Center Management
熟练 Call Control

语言

熟练 英语