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概要
An experienced individual, having worked with various renowned companies at multiple appointments. Therefore I have the ability to upskill quicker, learn and master new thigs faster. A motivated person and a team player. Looking to excel and grow.
工作经历
SDR & Onboarding Liason
Enter Description
Tier 2 Support Supervisor
Worked as Tier 1 responsible for calls & e-mail support.
Promoted to Tier 2 Support Supervisor responsible for Overseeing and assisting Tier 1 operations and serving as point of contact. Also taking care of Tier 2 tasks which involve internal communication, handling all e-mail inquires and tasks communicating with Sales dept. and warehouses in regards to shipments and carriers.
Foriegn Labour Consultant
Dealing with Businesses and People looking for foriegn labour.
Technical Support Specialist/ Lead & Q/A Trainee
Providing support to Clients based in US and Canada for the Product in use. Resolving, Tracking & Reporting of bugs, issues, complaints. Handling Telephone, E-Mail, Chat communication. Documenting customer related information.
Technical Suppprt Specialist
Providing Remote support services of the software being used by clients in different locations. Remotely accesing clint computers and resolving issues. Produst installation guidance ober the phone, e-mail, chat.
Customer Service Representative
Mortgage Project, Collecting customer information, increasing revenue of company through generating sales and leads.
Technical Support Representative (Internee)
Providing Remote and On Spot Support based on the issue.
Customer Services Representative
Auto Insurance Project, information gathering and identifying potiential clients.
Customer Service Representative
Setting up inspection appointments, providing information regrding product and services. Generating sale leads and new customers.
Injury Claims (Customer Service Representative)
Collecting customer information, Documting it in order to be forwarded to get processed.
