概要

An IT Professional having extensive experience and in-depth knowledge of IT Support Operations.Willing to work as IT/Nework Engineer in a reputed organisation.

工作经历

公司标识
Resident Engineer
Jaffer Business Systems (Pvt) Limited
Nov 2019 - 代表 | Karachi, Pakistan

Dubai Islamic Bank Pakistan deputed by JBS Pakistan
• Support to Banking Application.• Experience to work in data center.• Windows installation to work stations.• Proficiency in Microsoft 365 and Teams• Cisco layer2/ layer3 switch configuration.• Configure DVR/ NVR and resolve related queries.• Ensure network connectivity at DIBPL Head Office.• Monitoring and maintaining computer systems, servers and network devices.• Properly escalate unresolved issues to appropriate teams or vendors as per SLAs.• Provide remote support to all branch offices via remote assistance/desktop utility• Setting up new users' account, email configuration and deal with credential issues• Prepare user guide that will ease the user to understand the use of goods and application.• Installation and configuration of computer hardware, systems, networks, printers and scanners.• Install and configure over 250 units of Avaya VOIP model including (Vantage K175, J129, and J169).

公司标识
Associate Software Engineer (Intern)
Genie PAK (Pvt) Ltd
Apr 2018 - Sep 2018 | Karachi, Pakistan

• PAX POS terminal financial transaction message using ISO 8583 protocol• DOW UNIVERSITY fleet management system• DOW UNIVERSITY attendance management system

学历

Saylani Mass Training Institute
证书, CCNA Training‎
Computer Networking
Completed
2021
Iqra University
学士, 理工学士, ‎
Computer Science
2018

技能

中级 CISCO Catalyst switch configuration
熟练 Computer Hardware
熟练 IT Support
中级 Network Engineer
中级 Networking
中级 Networking Protocol
中级 Protocols TCP/IP
中级 Routing
中级 Switching
中级 Technical Support
中级 Troubleshooting

语言

中级 英语
熟练 乌尔都语