概要

As a tactful, flexible, and creative learner with a strong focus on customer relationships, I am seeking a position where I can leverage my expertise to contribute to company growth. My eventual career goal is to attain a leadership role where I can develop and implement innovative strategies under a reputable brand, adding significant value to the organization.

项目

VISION ASSISTED (selective compliance articulated robotic arm) manipulator

工作经历

公司标识
Centralized Operations Officer
Bank AL Habib Limited
Oct 2022 - 代表 | Karachi, Pakistan

- Centralized Account Opening and Cheque Book operations
- Centralized Card Processing and Production
- Centralized Inward Clearing operations
- Centralized Archive Management
- Data Cleansing and Enrichment
- Digital Account Opening including RDA
- Nominated by the Department Head to Assist, Guide and to do testing with the several IT teams of the bank to successfully launched a new financial software for the department. A whole campaign is a part of Business Process Re-Engineering (BPR) which consist of three phases 1) Integration   2) Staging and Live Environment.

公司标识
Branch Services Officer
MCB ISLAMIC BANK
Oct 2019 - Oct 2022 | Karachi, Pakistan

Worked as a Branch Services Officer in MCB Islamic Bank and performed all Branch Banking operations (BBO) activities as per regulatory requirements such as
Client Servicing: Provision of comprehensive assistance to clients encompassing account initiation, closures, and management, while also offering adept resolution to their inquiries and concerns, thereby fostering enduring client relationships.
Cash Flow Management: Diligent oversight of cash transactions, spanning deposits, withdrawals, and currency conversions, meticulously adhering to stringent security protocols and regulatory stipulations.
Cheque Processing: Methodical processing of cheques, encompassing meticulous verification of endorsements, fund sufficiency, and expeditious facilitation of cheque deposits and withdrawals.
Loan Facilitation: Assiduous evaluation of loan applications, meticulous verification of documentation, judicious conduct of credit assessments, and seamless orchestration of loan disbursement procedures.
Account Administration: Methodical monitoring of account activities, meticulous execution of account transfers, establishment of standing orders, and adept resolution of account-related queries and discrepancies.
Compliance and Regulatory Adherence: Unwavering commitment to regulatory compliance, encompassing rigorous adherence to banking regulations, meticulous KYC (Know Your Customer) procedures, and stringent anti-money laundering (AML) policies.
Sales Proficiency: Apt promotion of bank products and services to clients, encompassing loans, credit cards, insurance, and investment instruments, culminating in achievement of predetermined sales targets.
Reporting and Documentation: Punctilious maintenance of transactional records, adept compilation of daily reports, and meticulous documentation of client interactions and grievances, ensuring transparency and accountability.
Training and Development: Active participation in training sessions to remain abreast of evolving banking products, services, policies, and procedural enhancements, thereby fostering professional growth and mentoring junior staff members.
Branch Operations Oversight: Assiduous management of day-to-day operations, seamless coordination with diverse departments, and meticulous optimization of workflow within the branch to ensure operational efficiency.
Customer Relationship Cultivation: Cultivation and sustenance of enduring client relationships through personalized service delivery, adeptly addressing client needs, and exceeding expectations to engender unwavering client loyalty.
Issue Resolution: Expedient resolution of client complaints and grievances through adept mediation and conflict resolution strategies, reinforcing client confidence and fortifying the institution's reputation for exceptional service delivery.

公司标识
Reliever Customer Services Officer
Bank Islami
Mar 2019 - May 2019 | Karachi, Pakistan

1)Bank Islamic Pakistan Limited :- Worked as a Reliever Customer Services officer in Distribution Customer Service South region Shahra-e-Faisal Branch Karachi.

• Customer Dealing
• Cash Handling
• Cash Balancing
• Sorting and UN-Sorting of Cash
• Che-ques Clearance
• ATM / Che-ques Book Activation
• One Touch Banking
• Cash Deposit Internal / Online Cash Deposit
• Accounts Activation
• Accounts Making
• Funds Transfer IBFT / OBFT
• Billing
• Statement of Accounts
• Maintaining Physical Records of PKR / USD
• Pay Order
• ETC

公司标识
Internee
Pakistan Civil Aviation Authority (CAA)
Nov 2018 - Dec 2018 | Karachi, Pakistan

I had worked there as an Internee in Transmitter section RADAR section and ATC operations etc Gained so much knowledge related to Transmitting Antennas , Towers, Primary surveillance RADARS, Secondary Surveillance RADARS etc

公司标识
Internship
Pakistan International Airlines
Jul 2018 - Aug 2018 | Karachi, Pakistan

I had worked there as an internee student,And experienced there as an Avionics engineer (internee).I had learned many things in engineering overhaul section,Maintenance (dept),Radar section area and Black box section.Yeah that is true I examined things there as a trainee student so I can just see the things and learned them because According to the policies of PAKISTAN INTERNATIONAL AIRLINE a trainee student can not touch any thing related to the aircraft so that's why I just took experience there by examined things by examine and taking theoretical lectures by the chief engineers of related department.And that's why i know much more things as compared to the layman.

学历

Iqra University
硕士, 工商管理硕士学位, MBA‎
Apparel Manufacturing and Merchandising, Banking, Islamic Banking, Islamic Finance, Logistics, Management Sciences (Banking and Finance), Manufacturing Systems, Pharmacutecial, Supply Chain and Logistics Management, FMCG
CGPA 3.3/4
2023
IQRA University main campus karachi
学士, Bachelors in Engineering, bachelors in electronics engineering‎
Embedded System, Electric Power and Control System, Industrial Electronics
CGPA 3.0/4
2018

技能

中级 administration
中级 Balance Sheet Review
中级 Behavioral finance
中级 Bond Market
中级 Business Strategy
初学者 Commercial Banking
中级 coordination skills
中级 Copy Typing
熟练 Drive bike
中级 driven
中级 email
初学者 Excellent market and selling skills
中级 Facebook Advertising
熟练 fluent English
中级 General Accounts
熟练 Good Communication
熟练 Ground handling
熟练 Highly computer proficient
中级 On call Support
中级 outbound marketing
熟练 passionate
中级 Presentable
熟练 Should have sound computer proficiency
中级 Social Engine
中级 Strong Organizing and Planning skills
熟练 Teamwork
中级 Typing
初学者 Accounnts Management
初学者 Accounting and Management
熟练 Accounts Management Skllis
中级 Accounts Managment Skills
熟练 Agile Scrum Testing
初学者 Amazon
初学者 Amazon FBA
中级 Analytical Skills
中级 Application Tracking System
熟练 Bank Reconcliation
初学者 Banking
中级 Bidding
中级 Billing Mediation
中级 Billing Services Knowledge
中级 Billing Solutions
中级 Billing Statements
初学者 Bookkiping
初学者 Boolean Searching
中级 Branch Operation Management
初学者 Branch Support.
中级 Business Analytics
中级 Business Dnvelopment Strategies
初学者 Canada

语言

中级 英语