Customer-focused sales leader with a demonstrated history of 4 years of sales and marketing experience. History of establishing new territories and building relationships to form bonds and establish business commitments.
Managed organizational sales and group of sales representatives in selling Press releases and content marketing services. Developed ambitious sales targets based on extensive market research and analysis.
• Leading sales teams to reach sales targets• Hiring and training team members• Evaluating and adjusting performance• Developing processes that drive sales• Developing sales team through motivation, counseling, and product knowledge education• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls
• Oversee, manage and coordinate a team of Sales Executives• Track KPIs: Outbound Emails, Outbound Phone calls, demos, registered users, free and discounts coupons• Follow up prospects for sales• Manage Prospects and customers using the CRM tool• Keep a track of sales and leads• Training and assisting the team to work and generate sales• Assisting Sales Executives in Demos• Helping team members to achieve their sales targets• Maintaining discipline in the sales room
Giving sales presentations to a range of prospective clients
Meeting or exceeding sales goals
Helping determine pricing schedules for quotes, promotions, and negotiations
Follow up prospects for sales
Manage prospects and customers using the CRM tool
Keep a track of sales and leads
Preparing weekly and monthly reports
Understanding and promoting company programs
Maintaining client records
Answering client questions about products, prices, and availability
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyze customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Evaluate and improve tutorials and other communication infrastructure.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Planning Project Resources
Assembling and Leading Project Team
Time Management
Budget
Quality and Satisfaction
Manage Issues and Risk
Monitoring Progress
Reporting and Documentation
• install and configure computer hardware operating systems and applications
• monitor and maintain computer systems and networks
• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up
systems or resolve issues
• troubleshoot system and network problems, diagnosing and solving hardware or software faults
• replace parts as required
• provide support, including procedural documentation and relevant reports
• set up new users\' accounts and profiles and deal with password issues